Nikita Griggs
Baytown, TX 77520
ablqzz@r.postjobfree.com
J ob Objective: Receptionist / Medical Assistant
HIGHLIGHTS OF QUALIFICATIONS
• Over six years of experience in the customer service field.
• Over two years of experience in medical assistant field.
• CPR certified
• Adept at taking patients’ vital signs; blood pressure, temperature, height, and weight
• Hands –on experience in assisting with exams and minor procedures
• Answered, screened and directed inbound phone calls.
• Made sure all verbal and written messages are transmitted to the right person/ destination.
• Proven ability to maintain a safe environment of for patients and staff.
• Good sense of humor.
SPECIAL SKILLS
• Maintaining supplies
• Answering phones
• Specimen collection
• Stocking and cleaning
• Clerical Support
• Flexibility
• Organizing and planning skills
• Attention to detail
• Stress tolerant
• Adaptability
WORK EXPERIENCE
March 2005 – May 2009 Alliance Health Center –Meridian, MS
Mental Health Tech
• Assured comfort and timely attention to all patients
• Obtained vital signs
• Maintained medical documentation
• Assisted physicians and RN in healthcare activities
• Collected and labeled specimens
• Timely did rounds on patients every 15 minutes
• Assist patients to smoke breaks, regular breaks, and their lunch and dinner.
• Assist all patients and RN with medication.
August 2010- January 2014 Magnolia Foot Clinic
Meridian, MS
Medical Assistant, Receptionist
• Provided direct patient care in line with the patient’s condition, requirements, and age.
• Help in collection of data such as biological, psychological, social, and cultural factors.
• Oversee medications in keeping with specified policies and procedures.
• Identify patient problems and arrange the plan of care.
• Implement the care as directed by the Physician.
• Reinforce patient teaching as determined by the physician.
• Greeted patients during medical part of visit.
• Maintained medical documentation.
• Schedule treatment, care, and diagnostic test.
• Help with examinations and procedures.
• Answered all calls.
• Interact well with the public.
• Performed basic customer service functions.
• Handled delicate situations, such as – customer request, special needs and complaints.
• Maintained a neat, tidy, and pleasant appearance of the reception area.
• EMPLOYMENT HISTORY
• Woodforest National Bank 2014-2015
• Wal-Mart - customer service manger- 2006-2009