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Customer Service Medical Assistant

Location:
Texas
Posted:
January 23, 2015

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Resume:

Nikita Griggs

601-***-****

**** ****** **. *** ****

Baytown, TX 77520

ablqzz@r.postjobfree.com

J ob Objective: Receptionist / Medical Assistant

HIGHLIGHTS OF QUALIFICATIONS

• Over six years of experience in the customer service field.

• Over two years of experience in medical assistant field.

• CPR certified

• Adept at taking patients’ vital signs; blood pressure, temperature, height, and weight

• Hands –on experience in assisting with exams and minor procedures

• Answered, screened and directed inbound phone calls.

• Made sure all verbal and written messages are transmitted to the right person/ destination.

• Proven ability to maintain a safe environment of for patients and staff.

• Good sense of humor.

SPECIAL SKILLS

• Maintaining supplies

• Answering phones

• Specimen collection

• Stocking and cleaning

• Clerical Support

• Flexibility

• Organizing and planning skills

• Attention to detail

• Stress tolerant

• Adaptability

WORK EXPERIENCE

March 2005 – May 2009 Alliance Health Center –Meridian, MS

Mental Health Tech

• Assured comfort and timely attention to all patients

• Obtained vital signs

• Maintained medical documentation

• Assisted physicians and RN in healthcare activities

• Collected and labeled specimens

• Timely did rounds on patients every 15 minutes

• Assist patients to smoke breaks, regular breaks, and their lunch and dinner.

• Assist all patients and RN with medication.

August 2010- January 2014 Magnolia Foot Clinic

Meridian, MS

Medical Assistant, Receptionist

• Provided direct patient care in line with the patient’s condition, requirements, and age.

• Help in collection of data such as biological, psychological, social, and cultural factors.

• Oversee medications in keeping with specified policies and procedures.

• Identify patient problems and arrange the plan of care.

• Implement the care as directed by the Physician.

• Reinforce patient teaching as determined by the physician.

• Greeted patients during medical part of visit.

• Maintained medical documentation.

• Schedule treatment, care, and diagnostic test.

• Help with examinations and procedures.

• Answered all calls.

• Interact well with the public.

• Performed basic customer service functions.

• Handled delicate situations, such as – customer request, special needs and complaints.

• Maintained a neat, tidy, and pleasant appearance of the reception area.

• EMPLOYMENT HISTORY

• Woodforest National Bank 2014-2015

• Wal-Mart - customer service manger- 2006-2009



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