Wendy Constanza

**** *** ******* ***.

Morton Grove, IL 60053

Email ablqmj@r.postjobfree.com

773-***-****

Work Experience:

*/**** - ******* ******** ************ Specialist / Certified

Pharmacy Technician

Omnicare Long Term Care Pharmacy

Des Plaines, IL

. Monitor CIC and operations queues for rejected claims requiring

intervention.

. Make appropriate interventions to obtain Prior Authorization (PA) as

appropriate.

. Utilize reject report assigned to the CIC to prioritize work.

. Troubleshoot failed faxes and call prescriber/facilities to obtain

clinical information.

. Work with Pharmacist to initiate requests for therapy changes based on

formulary coverage.

2/2009 - 2/2010 Oncology Pharmacy Service Representative / Pharmacy

Technician

Caremark Specialty Pharmacy

Mt. Prospect, IL

. Answered phones, processed orders in CATS system, requested

prescriptions or prior authorizations from doctor's offices.

. Kept patients compliant with their therapy by placing outbound calls

and scheduled next refill.

. Responsible for follow up assessments using Novartis manufacturer

program database.

. Discussed co pay information with patients prior to shipping

medication.

. Obtained and recorded clinical and demographic patient information,

reported ADR occurrences and forwarded to a pharmacist.

9/2008- 1/2009 Pharmacy Technician

Caremark thru Aerotek

Mt. Prospect, IL

. Answered phones and took requests for new or refill prescriptions from

doctor's offices.

. Made sure medications were shipped to patient's homes in a timely

manner, and customer service.

. Verified dosing using Pega program.

3/2006 - 5/2008 Lead Pharmacy Technician

CVS Pharmacy

Niles, IL

. Responsible for answering phones, speaking with doctors, nurses,

insurance companies, and assisting patients with OTC medications.

. Performed duties involving the cash register, money handling and

customer service.

. Responsible for paper work, invoices, and filing.

. Entered and filled prescriptions.

. Verified insurance claims.

. Responsible for scheduling, ordering, and problem solving for the

pharmacy staff.

Wendy Constanza Page 2

8/2003 - 3/2006 Pharmacy Technician

Dominick's Finer Foods

Glenview, IL

. Performed duties involving the cash register, money handling and

customer service.

. Responsible for answering phones, speaking with physicians, nurses,

insurance companies, and customers.

. Entered and filled prescriptions as well as mixing compounds.

. Performed USF returns, inventory and stocked shelves.

7/1999 - 3/2000 Pharmacy Technician/Receptionist / Manager assistant

Dally's Naturist Clinic

Chicago, IL

. Responsible for consulting patients on numerous different needs.

. In charge of scheduling all patient appointments.

. Responsible for dispensing medicine and mixing different herbs.

. Responsible for employee's payroll.

Education

8/1999 - 5/2000 Triton College River Grove, IL

Some College Coursework Completed in Computer information systems.

6/1996 - 6/1999 Foreman High School Chicago, IL

Diploma obtained

Skills

. Good Computer skills.

. Strong ability to learn new concepts quickly.

. Good communication & organization skills.

. Knowledge of medical terminology.

. Knowledge of ICD9 codes.

. Excellent problem solving skills.

. Ability to work cooperatively.

Languages

English Fluent - Full Knowledge

Spanish Fluent - Full Knowledge

References Available Upon Request

Contact this candidate