KAREN A. DIAZ

*** ** *** **. ***. # *, MIAMI FL, 33172

CEL: 305-***-**** / HOME: 305-***-****

EMAIL: ablq5g@r.postjobfree.com

OBJETIVE

Please the necessities of the company

EMPLOYMENT

OPERATION MANAGER 04-26-10 - Actually

Intercargo USA Corp. 1255

Orange Drive, Suite 108

Davie, Fl 33330

Prepare AWB, BILL OF LANDING and bills of lading for each

shipment.

File Shipper Export Declaration (SED).

Follow up customer purchase order with their shippers.

Quote request for inland freight.

Negotiate with air and ocean lines the rates and credit.

Sign contract with shipping lines.

TSA Approve (knowledge from register a company; agent's

employees; meeting

With TSA Inspector; TSA training test and STA approval) and be inform

of all new regulations.

Verify that cargo ships with all the necessary documentation

(invoice; packing list;

Certificate of origin if required. IMO or Shipper declaration for

dangerous goods (haz mat docs if necessary)

Maintain update all information from customer in the system.

Be advice of all new regulations (air; ocean and packing) in

order to inform the employees.

Advise customer the best way to ship their cargo.

Import and export documentation, air freight, ocean freight, Costumer

Services, billing, Claims, Phone, Dangerous goods, legal division, TSA

regulations, AES, etc,

ASSITANT MANAGER 12-2003 - 04-23-2010

Ads Air & Ocean Freight 11155 NW

33rd. Street Miami Fl.

OCEAN COORDINATOR LCL / FCL / STA SECURITY COORDINATOR

Prepare AWB, BILL OF LANDING and bills of lading for each

shipment.

File Shipper Export Declaration (SED).

Follow up customer purchase order with their shippers.

Quote request for inland freight.

Negotiate with air and ocean lines the rates and credit.

Sign contract with shipping lines.

Warehouse Inventory.

TSA Approve (knowledge from register a company; agent's

employees; meeting

With TSA Inspector; TSA training test and STA approval) and be

inform of all

New regulations.

Verify that cargo ships with all the necessary documentation

(invoice; packing list;

Certificate of origin if required. IMO or Shipper declaration for

dangerous goods

(haz mat docs if necessary)

Supervise cargo receiving and shipping.

Maintain update all information from customer in the system.

Be advice of all new regulations (air; ocean and packing) in

order to inform the

employees.

Advise customer the best way to ship their cargo.

Import and export documentation, air freight, ocean freight, Costumer

Services, billing, Claims, Phone, Dangerous goods, legal division, TSA

regulations, AES, etc

COURRIER AGENT 03- 2001 12-

2003

Seven Group / URGENT EXPRESS 2510 NW 97Th. Ave #

130 Miami Fl.

Costumer service, shipments International and domestic, billing, claims,

phone.

ASSITANT MANAGER 03-2000 03-

2001

FASHION BUG/ CHARMING SHOPPERS INC. 8300 W. Flagler St. Miami Fl.

Costumer Service, sales, Phone, Schedules, Payrolls.

SALES MANAGER 02-1996

12-1999

Mundial Travel Agency

HONDURAS

Costumer services, sales, Reservations, Administration Duties

AGENT SUPERVISOR 01-1993 01-

1996

Karices Travel Agency

HONDURAS

Costumer Services, sales supervisor, reservations, packages for vacations

and

Procedures for the best quality Service.

TRAVEL ANGET AND RESERVATIONS 06-199*-**-****

Taca International Airlines

HONDURAS

Counter departures, reservations, sales, receiving flying.

EDUCATION

Bilingual Executive Secretary

1991 1992

INTERNATIONAL CULTURE HONDRA'S INTITUTE Honduras CA

PRE SCHOOL, MIDDLE, ELEMETARY, HIGH SCHOOL, 1981 - 1990

San Jose, Del Carmen Institute.

Honduras, CA.

SKILLS

. Attended training ticketing manual by Taca International Airlines,

Honduras CA

. Attended training fares, By Taca International Airlines, Honduras CA

. Attended Systems Automation Training Imparted by System One Houston

Tx,

. Attended Basic Ticketing Training using System One/Amadeus By

Continental

Airlines, Honduras CA

. Attended seminar for Cars and Hotels using Amadeus By Continental

Airlines

Honduras CA

. Attended Accelerate Training System SABRE(airless Reservation System)

Panama City, PANAMA

. Attended accelerated SABRE BSP ticketing, Panama City, PANAMA

. Human resources, IMFOP, HONDURAS CA

. Attended Management Training Certification Program by Charming

Shoppers Inc. Miami Fl, USA

. TSA training security Coordinator, by TSA ( Transportation Security

Administration) MIAMI FL, USA

. Certificate for Dangerous Goods Course (excluding class7 Radioactive

Material)

in handling, security awareness.

. Computer Knowledge ( internet, word perfect, excel, Microsoft Word,

outlook,

Faxes, telephones, printers, etc.

. Systems: EZfreight, Magaya.

Contact this candidate