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Customer Service Sales

Location:
Orlando, FL
Salary:
45-55k per year
Posted:
January 23, 2015

Contact this candidate

Resume:

Phillip H. Reilly

***** ******* *********

Blvd. Orlando, Fl. 32828

Ph# 386-***-****

abloy0@r.postjobfree.com

Objective: To secure a long-term relationship with an organization that can and will fully utilize my years of customer service, sales,

management and training skills.

Work experience:

January 2013 - Present Stratmar Retail Marketing Services

Orlando, Fl.

In Airport Marketing Manager /Regional Trainer

Responsible for the hiring, training and managing of 20 marketing reps representing JP Morgan

Chase/Southwest & Airtran airlines reward card programs, Responsible for leading the top team in the

country to exceed daily and monthly sales goals, maintaining the integrity of program compliance

policies. Promoted in March to southeast regional trainer where I developed training and hiring

programs to help the Atlanta and Fort Lauderdale Markets grow to exceed expectations. I am now

responsible for all the above duties as well as staffing and opening new markets in St. Louis, Mo. and

training managers and staff in the 2 Houston, Dallas, Atlanta, Ft. Lauderdale, Baltimore and Chicago markets.

May 2012- January 2013 Rainbow Play Systems of Florida, Fl

.

General Manager, Rainbow Play Systems of Florida

Responsible for reopening the Tampa and Orlando locations and getting the Ocala location back to 6

days a week vs 3. I have since opened 2 satellite locations in Tallahassee and Jacksonville. I am

responsible for scheduling a state wide team of installers, staffing all locations, ordering all products

and expansion of Florida territories. I also am responsible for sales in the Tampa location and all other

aspects of managing multiple locations.

March-May 2012 Rainbow Play Systems Augusta, Ga.

Sales Manager

Manager of the Augusta store responsible for Sales of residential and commercial redwood play

systems, trampolines and basketball goals. Also responsible for scheduling installations, working with

finance companies, ordering product and all aspects of store management.

July-Nov 2011 Butt Rubs BBQ Orange City, Fl.

Owner, Manager and Chef

A small take out establishment. I make and use all my own rubs, mops and sauces. I and my son

operate all aspects of this business.

2011 April-July Rebath of Central Florida Altamonte Springs, Fl.

Sales person

In home sales of bathroom,tub and shower restoration

2010-2011 Life and Health Ins. Sales Orange City, Fl.

Sales Agent

Acquired 2-15 life, Health and Annuities license in late Dec.2009 I have been an appointed agent for

several major insurance carriers assisting clients with Medicare supplements, life & health insurance

and annuity needs.

2007-2009 Schwans Home Service Sanford, Fl.

Location General Manager

Managed all aspects of sales & operations teams for Volusia and Flagler county sales areas.

Top 20% YTD of 500 managers in corporation sales vs. plan.

Maintained perfect safety record with all personnel

2005-2007 Schwans Home Service Sanford, Fl.

Sales Supervisor

Assisted Location Manager in restructuring route areas and routes.

Assisted Location Manager in retraining or acquiring new personnel.

Implemented training for new Customer service managers on a 1 on 1 basis

2001-2005 Schwans Home Service Clarkston & Dundee, Mi

Location General Manager

Maintained sales and customer base growth in Detroit suburb areas.

Co-managed all aspects of operations, product ordering and distribution.

Decreased shrink and damage of products on route trucks.

2000-2001 Schwans Home Service. Eastern Michigan Division

Sales Mentor

Traveled entire district training new employees for Schwans home service

Assisted location general managers in assessing new personnel.

Developed Excellence In Sales training course

1995-2000 Schwans Home Service Clarkston, Mi

Customer Service Manager

Provided excellent customer service to several hundred customers on a daily basis

Grew customer base and grew route days from 7 to 16 in my area.

Education

2000 Schwans University Marshall, Mn

Course completion certificates in Mentoring, Assistant Sales Management & Sales Management

1975-1979 Grand Blanc H.S Grand Blanc, Mi

Diploma.

2009 Central Florida Insurance School Orland, Fl.

2011 Food handlers Managers license, Maitland, Fl.

Other experiences

Prior to Schwans Home Service I have experience in the restaurant business working in 4 and

opening 2 on my own. I have worked in shipping/ receiving, inventory and quality control

industry for different manufacturers, sold disability income insurance and even guided bear

hunts in Ontario Canada. I have a very diverse background and adapt well to new opportunities

and challenges. My passion is building skilled sales teams and coaching them to success.

I obtained my 2-15 health and life license in December 2009 and my Food Handlers Managers

License in 2011

Interests

Landscaping, gardening, golfing, fishing & hunting, motorcycling, camping and spending quality time

with my wife and best friend of 30 years.



Contact this candidate