Customer Service Manager
Resume:
Patricia Trujillo
**** *. ***** **** *** Tucson, AZ 85747 520-***-**** ablodn@r.postjobfree.com
Objective
Executive position allowing for using my assets of demonstrated organization, customer service, communication, and
project management skills proven by 12 years of successful employment.
Profile
Motivated, personable business professional with a in progress college degree and a successful 12 year track record
business experence. Talent for quickly mastering technology. Diplomatic and tactful with professionals and non
professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing
accurate, timely reports.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated
ability to easily transcend cultural differences. Thrive in deadline driven environments. Excellent team building
skills.
Skills Summary
Project Management Computer Savvy Inventory Management
Report Preparation Customer Service Accounting/Bookkeeping
Written Correspondence Scheduling Front Office Operations
General Office Skills Appointm Professional Presentations
Tracking of Fleet ents Meetings Team building and
inventory Office Supervision
Management
Employment History
ABC Finance – Tucson, AZ
Operatons Manager, 1998 to Present
Responsibile for coordinating all office functions and supervising a team of five.
Responsible for collection of repossessed cars. Preparing auction dates and notices
Oversight of a fleet of vehicles and equipment,
Knowledge of vehicle management and analysis;
Extensive background in maintenance and repair of vehicles and equipment
Knowledge and experience in ordering or making recommendations as to repairing vehicles and equipment as
needed
Oversight of fleet management software programs and/or vehicle tracking systems
Designed the fleet tracking database.
Motor Vehicle Department Title work
Processing loan applications
Responsible for company vouchers and checks, processing and signing checks
Experenced in collections
Page 1
Patricia Trujillo
7352 S. James Dean Ave Tucson, AZ 85747 520-***-**** ablodn@r.postjobfree.com
Processed insurance claims for customers
Territorial newspapers – Tucson, AZ
Account Payable Clerk, 1994 to 1997
Inputed data in to Accounts payable system
Prepared ads for newspaper
Prepared legal affidavits and invoices
Answered phones, helped customers
Education
anthem college/ on line – phoenix az
Bachelors Degree in Management 2008 to present
Degree in Progress
Graduating in May 2011
Pima college, tucson, az
Basic classes 1993 2005
REFERENCES
Wilson Jefferson
Royal Kia
Sales Manager
Martin Bringas
One Stop Automotive
Owner
Page 2
Patricia Trujillo
7352 S. James Dean Ave Tucson, AZ 85747 520-***-**** ablodn@r.postjobfree.com
Chelli Cunningham
Automotive Partners Funding
Senior Vice President
Page 3
Contact this candidate