Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Tampa, FL, 33613
Posted:
August 29, 2010

Contact this candidate

Resume:

Pamala Deitrich

****Angel Oak Court # ***( Tampa, FL 33613

Home: 813-***-**** ( Cell: 813-***-****

ablo5d@r.postjobfree.com/ablo5d@r.postjobfree.com

Accounts Payable

Profile

Accounts Payable Specialist offering versatile office management skills

and proficiency in Microsoft Office programs, Oracle, JD Edwards and

Lawson. Strong planner and problem solver who readily adapts to change,

works independently and exceeds expectations. Able to juggle multiple

priorities and meet tight deadlines without compromising quality.

Education

Ivanna Eudora Kean High School-St.Thomas USVI

Associates- Accounting, Minor-Financial Investigations '12

Key Skills

Office Office Management Spreadsheets/Reports Front-Desk Reception

Skills: Event Management

Database Calendaring Executive Support

Administration Accounting Travel Coordination

Logistic Supervisor

Coordinator

Computer MS Word MS Outlook

Skills: MS Excel Windows

MS PowerPoint

Experience

Sykes Enterprises

Title: Accounts Payable/Customer Service

Duration: 08/12/2009- present

Job Duties: Customer Service, process invoices and expense reports for all

branches in KY, VA, ND, CO, OK and corporate invoices/expense reports.

Daily use of Lawson and Outlook as well as, but not limited to, Microsoft

Office and keeping personal relationship with Vendors. Verifying that my

sites bills have been paid and investigating those who haven't. Researching

statements and requesting invoices that are missing. Keeping daily

communications with all sites and filling in for co workers when they are

absent. Filing and keeping records according to company policy.

K-Force

Title: Product Control Specialist

Duration: 11/2007-07/2009

Job Duties: Customer Service, reconciliations and Finance

with Health Savings Accounts, Keying and calculating of information,

wire transfer of information, verifying all information of

new enrollment paperwork, debited and credited insurance

companies accounts to maintain "clean up" (Aetna, Humana, Cigna, etc.)

open new accounts, posted money to accounts with daily heavy research

with highest accuracy.

Mayer Electric

Title: Accounts Payable/ Customer Service

(Temp position through Creative Financial Services)

Duration: 07/09/08- 09/5/08

Job Duties: Customer Service, handling all stock invoices and miscellaneous

invoice for all branches in the state of Florida. Daily use of JD Edwards

Oracle/ One World 8.12

Creating batches and assisting corporate with researching invoices.

Researching statements and having a one on one relationship

with our Suppliers' AR department. Consistently handling a

heavy volume of PO and Non PO invoices daily with no overtime

required.

Sage Software

Title: Accounts Payable/ Customer Service

(Temp position through K-Force)

Duration: 03/21/08-06/27/08

Job Duties: Customer Service, handling vendor payment issues, wire

payments, sales tax payments, data invoice entry, handling

PO and Non PO invoices, special handling, check request,

credit and debit memos, heavy research volume,

Non Sequential Payments, end of month accruing.

Extended use of Oracle, Application X-tender,

scanning and validation of invoices, clearing up

several out dated credits and debits for Vendors,

providing General Ledger codes to apply expenses to

their correct accounts.

Furniture& Accessories Depot

Title: Administrative Assistant/ Assistant General Manager

Duration: 10/04-10\05

Job Duties: Assist the Assistant General Manager and

General Manager as well as clerical duties, regulate and generate cost

for merchandise. Acting assistant general

manager when management was out, open and closed store, bank deposits.

Select Personnel Staffing Services

Title: Internal Supervisor/Recruiter/ Forklift Logistics Coordinator

Duration: 06/2006-02/2007

Job Duties: Customer service, inbound and outbound call center,

workers Compensation, MS Word and Excel,

Payroll, Data Entry. Dealing with an extensive amount of

clients on a daily basis, I manage over 10 people in

office, supplying forklift drivers and material handlers to

our 3 different onsite facilities, Technicolor, in

Memphis, and coordinating logistics as far as sending

equipment operators to work, customer service,

receptionist, answering payroll questions,

and dealing with a high volume of phone calls.

References:

. Ursula Becan

Tampa, FL 33647 813-***-****

. Phylicia Jett

Brandon, FL 33611 813-***-****

Salary Requirements:

$ 30,000.00; negotiable



Contact this candidate