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Customer Service Manager

Location:
LA, 70744
Posted:
August 31, 2010

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Resume:

Cynthia Landry

***** ******* ***** **.

Holden, LA 70744

Home: 225-***-****

Cell : 805-***-****

Email: abllxq@r.postjobfree.com

QUALIFICATIONS:

. Dedicated ACCOUNTING ASSISTANT SR. with a strong work ethic and

organizational abilities

. Strong interpersonal and communication skills; work equally well

independently or as part of a team.

. Detail-oriented, thorough and accurate; Conscientious and effective

in prioritizing and multi-tasking

. Welcomes challenge with determination and as opportunity to

demonstrate overall aptitude.

. Adapts well to change, open minded and flexible. Creative problem

solver who thinks "outside the box"

. Comfortable in fast paced environment, able to remain focused and

meet deadlines.

. Knowledge of Microsoft Office applications: Word, Excel and Outlook.

EXPERIENCE:

03/08-9/09 Interlink Electronics Inc.

Camarillo, CA

Accounting Assistant Sr.

. Posted daily cash received via checks, credit cards, wires & ACH

payments

. Initiated cash receipts forecasting system which became a trusted

source for management

. Recovered $30,000 of presumed uncollectible funds by researching

shortage claims/discrepancies

. Reduced past due Accounts Receivables by 19.3%

. Verified all invoices, obtained approval, coded & entered into A/P

system for payment

. Processed A/P & expense reports via check run, wire transfers, ACH &

foreign exchange payments

2/99-02/08 First American Title Insurance Co.

Oxnard, CA

Accounting Assistant Sr.

. Compiled and analyzed information to prepare monthly Title and

Escrow Income/Transaction reports

. Reconciled bank statements and general ledger accounts

. Processed all A/P and A/R functions for 4 county locations

. Saved the company thousands of dollars in Accounts Payable by

identifying incorrect billing and monitoring rent and CAM charges

for four properties

. Successfully collected $90,000 in outstanding debt (ranging from 90

days to 3 years)

Human Resource and Payroll Administrator

. Monitor time sheet entries for 80 employees and calculate

commissions for 40 sales and escrow staff.

. Conduct HR presentations and training sessions for open enrollment,

new hires and compliance policies.

. Maintained employee files

01/89- 02/99 Bungee International Mfg. Corp.

Oxnard, CA

Accounting Manager/Office Manager

. Managed Customer Service Dept., Order Entry, Billing, Receivables,

and Collections

. Performed data entry and inventory control for $2-$3 million in raw

and manufactured product

. Processed payroll for 200 employees and calculated sales commissions

for 25-50 Sales Reps

. Trained new hires for Customer Service and Order Desk

EDUCATION:

Accounting Certificate Learning Tree

University Thousand Oaks, CA

A.A. Degree in Secretarial Science College of the Canyons

Valencia, CA



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