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Customer Service Representative

Location:
Sioux Falls, SD, 57103
Posted:
September 01, 2010

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Resume:

Julie pabst

**** * ********** *** ***** Falls, SD 57103 Phone: 605-***-**** abllef@r.postjobfree.com

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EXPERIENCE Responsible for responding to questions in a processional, friendly manner. Detail orientated.

Arranging for patient pre payments and financial agreements prior to providing service. Acting as a liaison

between patients. Counsels patients on self pay responsibilities per payment policies. Obtains missing

insurance and account information. Fields incoming calls from payers and patients regarding questions and

concerns. Knowledge of patient account policies, insurance coverage and participation policies,. Effectively

work and communicate with patients and coworkers.

employment

Hartford Stain company/ 12 09 to PRESENT

1317 6TH ST /Sioux Falls, SD 571**-***-*** 7283

Rod Barse/supervisor/ Position=Project assistant. Organizing/pulling the materials necessary for workers. Detail

orientated. Assists in the processing of work orders.

SIOUX FALLS BASEBALL ASSOCIATION/Crystal Ice Concessions 2005 TO PRESENT

1601 W 44TH PL/Sioux Falls, SD 571**-***-*** 3462

Lyle Smith/SEBA director. /Position=Scheduling coordinator; processing of all gate monies, scheduling of ticket

takers/inventory, handling of monies collected.

STATE OF SOUTH DAKOTA 8 1 09 to 12 29 09

500 E Capital Bldg/Pierre, SD 575**-***-*** 3184

Brenda Jarris supervisor/Position=Deputy clerk of courts. Answering phone calls and transferring to appropriate

people, scheduling court dates. Taking notes in courtroom. Running schedules.

SANFORD HEALTH SYSTEMS 10 17 05 TO 07 09 2009

1305 W 18TH ST/ Sioux Falls, SD 571**-***-*** 7000

Bev Berg Supervisor. Position=Medical Records Clerk. Processing of records, maintaining release of information in

the health information system. Process of return mail. Preparing physician dictation for nurse review. Compiling

information for new patients charts. Faxing/mailing of medical records. Representative for the knowledge of

Release of Information. Pulling, distributing files for daily clinic and messages. Compiling deceased and previously

active charts in purged area. Entering of outreach and wound clinic schedules. Obtaining charts from Record

Keepers and Surgical Associates.

MIDWEST EAR NOSE AND THROAT 2315 W 57TH ST SFSD 57108 605-***-**** 08 02 to 10 05

Mary Jo Meyer supervisor. Position=Clerk/receptionist. Processing patient file information into computer,

processing daily doctor reports according to schedules. Processing of dictation in charts. Assisting patients in

scheduling and return appointments. Coordinating meetings with Drug Representatives. Working in a very busy

multi tasking atmosphere

WELLMARK Blue Cross& Blue Shield/1601 W Madison St SFSD 57103 605-***-**** 03 01 TO 8 2 02

Customer service representative. Processing customer service inquiries on all aspects of health insurance.

Knowledge of insurance sales regulations, provided responses to agents and customers verbally and written.

Midcontinent Communications/ 5001 41st st SFSD 571**-*-***-*** 1300 6 2000 to 3 2001

Customer Service Representative. Processing of customer accounts converting to Midcontinent. Data entry,

maintaining customer information in database.

City of Rapid City / 300 6th St, Rapid City, SD 577**-***-*** 411*-****-****

Assisting public by telephone or at counter with information necessary to resolve customer complaints and

inquires. The transportation of daily deposits. Processing of purchase orders. Data entry.

EDUCATION: BONESTEEL FAIRFAX HIGH SCHOOL GENERAL

STEWARTS SCHOOL OF HAIRSTYLING ASSOCIATES COSMETOLOGY



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