Raquel Cabello

**** * ****

Houston, TX *****

281-***-****

abllcc@r.postjobfree.com

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Profile:

I am a motivated professional with a strong desire to grow and further

myself in my career. I believe that a strong work ethic and positive

communication skills are vital to having success in making the most of

the opportunity given. I am known for my positive personality and

ability to work very well with others. Have a history of high

production, accurate work, and dependability. Flexible and versatile

with the ability to maintain a sense of humor under pressure. Thrive

in deadline-driven environments. Fluent in Spanish.

Computer Skills Summary:

> Microsoft Office (Word, Excel, Outlook, Power Point) > Billing

Software

> Accounting/ Bookkeeping >Quick Scan

> Computer Savvy >Unix Based Operations

Professional Experience:

UCC Direct Services/CT Lien Solutions (2002 - 2008)

Senior Product Support Specialist: Duties included taking a high

volume of calls on a daily basis. Assisting customers to facilitate

the use of the company's services and website. As a veteran member of

the support team I would handle a heavy workload and aid new team

members with complex issues. Hosted and prepared international

training webinars. Was assigned various "TLC" clients including

international accounts. Was a qualified Adjunct Professor for the

Company's training Program.

Accounting: Duties included making a high volume of monthly collection

calls. Maintaining assigned customer accounts. Assisting in billing

and invoicing to meet strict deadlines for the company. Generated and

maintained various spreadsheets. Monitored the balance of several

company accounts.

Fulfillment Team: Duties included proficiency in retrieving UCC images

from various formats: roll film, micro fiche and web; as well as

maintaining work and case logs. Scanned multiple orders in support of

the Customer Service team and the clients they assisted.

The Bank of River Oaks (2008)

Receptionist/Customer Service: Duties Included answering and

transferring all incoming calls to appropriate personnel. Greeted all

customers and directed to proper department. Scanned and indexed

confidential bank documentation. Helped customers access their safe

deposit box. Handled all incoming and outgoing mail. Received and

distributed all Incoming Faxes. Assisted in preparation of board

meetings and conference calls.

Education:

Graduate of Sam Houston High School

Received "Outstanding Achievements" award

References:

Ashley Kallus-Reese 713-***-****

Tyler Gresso 713-***-****

Deborah Grayson 713-***-****

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