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Customer Service Manager

Location:
Baton Rouge, LA, 70814
Posted:
August 29, 2010

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Resume:

Patsy Dunaway

***** ******* *****, ***** *****, LA 70814

Phone: 225-***-****

E mail: ablj5h@r.postjobfree.com

Qualifications:

I have extensive customer service, managerial skills and sales experience.

Experience:

Jan. 2010 present Popingo's Convenience Stores LLC Manager in training

Hunan Resources Lisa Parenton 225-***-****

10493 Hwy 70 West

St. James, LA 70086

Cashier: customer service, taking payments, cleaning store,

restocking, and balancing register

Deli: customer service, preparing food, waiting on customers

cleaning food area

June 2009 Jan. 2010 Unemployed Laid off

Dec. 2005 June 2009 FEMA Park Closure, Rental Resources, Deactivation,

Applicant Services, Habitability Inspections

Phone number for verification 1-800-***-****

Aided applicants in finding permanent housing by supplying rental

resources

Communicated with applicants to discuss permanent housing plans

Submitted requests for rental assistance, hotel stay and relocation

Explained the CLC and DHAPS programs to landlords and applicants

Received incoming calls from applicants requesting rental resources

Analyzed applicants individual needs concerning rental resources

Provided guidance to applicants regarding rental resources from the

Rental Resources Data Base

Processed deactivation requests to have trailer picked up

Forwarded applicants paperwork to required department to facilitate

deactivation process

Explained the deactivation process to applicants and landlords

Habitability inspections for sales and deactivations

Kept Team Specialist and Call Center Supervisor advised of any

problems or issue with applicant

Attended daily/weekly meetings for updates to assigned duties

Patsy Dunaway

12616 Delores Drive, Baton Rouge, LA 70814

Phone: 225-***-****

E mail: ablj5h@r.postjobfree.com

Experience (Cont.)

Mar. 1996 Dec. 2005 Winn Dixie Marketplace

Chris Trainer Manager 225-***-****

10974 Joor Road

Baton Rouge, LA 70818

Cashier: Assisted customers in locating difficult to find items

Scanned groceries

Collected payments

Mar. 1992 Dec.2005 Jonathan Roberts Fashions

Robert Thomason Owner 225-***-****

8770 Greenwell Springs Road

Baton Rouge, LA 70815

Manager Advised customers on fashion decisions

Hired and trained new employees

Set up displays

Collected payments and set up layaways

Answered telephone calls

Solved problems customers had with company policies

Kept employees updated on any new company policies

Education:

Feb. 1978 Dec.1978 Spencer Draughon Business College Closed

2902 Florida Blvd.

Baton Rouge, LA 70821

Legal Secretary

Glen Oaks High School GED

6650 Grove Drive

Baton Rouge, LA 70812

References : Available upon request



Contact this candidate