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Customer Service Administrative Assistant

Location:
Brandon, SD, 57005
Posted:
September 03, 2010

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Resume:

SARA BERGAN

**** ********* **

Brandon, SD ****5

605-***-****

Experience: Operations Assistant. Consumer Credit Counseling

Services-

Lutheran Social Services, Sioux Falls, SD

Process deposits, invoices, ACH and prepare monthly reports. Maintain

client and creditor database, file set-up and check reconciliation.

Research client and creditor issues. Maintain client confidentiality;

provide customer service and special projects as necessary. (10/05 -

Present)

Customer Service Sales Representative. Citibank, Sioux

Falls, SD

Customer Service, answer incoming calls, account

maintenance, problem solving and sales. Navigate through

several computer systems simultaneously and work and

communicate effectively in a team environment. (12/04-

5/05)

Receptionist. Vern Eide Motor Cars, Sioux Falls, SD

Customer service, answer and direct incoming phone calls,

database maintenance, mail service, create and distribute

advertising, financial projects including spreadsheets,

multi-tasking and prioritize customers. (12/03 - 8/04)

Merchandise Coordinator. Target Corporation, Minneapolis,

MN

Supported dept. in executing merchandising & merchandise

planning. Interacted with vendors to result in accuracy

and completion of set-ups, maintenance and other issues.

Input planogram revisions, PO tracking and order writing,

test programs, maintained sample room, special projects,

advertising, and other dept. specific duties. (3/02-4/03)

Administrative Assistant. Target Corporation, Minneapolis,

MN

Supported two senior managers, organized meeting and travel

arrangements, calendar maintenance, special

projects/events, ran various reports, prioritized multiple

tasks and various other duties. (9/00 - 3/02)

Administrative Assistant. The Wirth Companies, Minneapolis, MN

Coordinated marketing activity and leads, directed calls,

assisted co-workers with various tasks and special

projects. (5/00- 9/00)

Education: Moorhead State University, Moorhead, MN and Northwest

Technical College,

Moorhead, MN. Associate degree of Applied Science in

Marketing, Sales and

Business Management and Associate degree of Applied

Science in Fashion

Merchandising and Marketing. (Fall 1998 - Spring 2000)

North Dakota State University, Fargo, ND

General Studies (Fall 1996- Spring 1998)

Honors/Activities: Alpha Gamma Delta Sorority (Fall 1996- Spring 1998)

-Organized fundraising for children's diabetes and other

philanthropy events.

Delta Epsilon Chi Fraternity (Spring 1998- Spring 2000)

-Held positions of secretary and vice-president.

Intramurals, NDSU

Volunteer for Children's Make a Wish Foundation, Special

Olympics and MS Society



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