PHAN WOODRUFF

***** ***** ****** *********, ** **398

612-***-****

EXPERIENCE:

Ulta Salon, Cosmetics & Fragrances 2007-Present

Prestige Cosmetic Manager Coon Rapids, Minnesota

• Hiring and training prestige consultants on new and upcoming promotions and

products

• Customer service and selling

• Building and maintaining a strong clientele profile

• Setting goals and expectations for prestige consultants

• Building and maintaining strong vendor partnerships to maximize business results

• Utilizing analytical skills to communicate business opportunities to General Manager,

including deficiencies in basic stock and receipt of promotional items

• Organizing and executing in-store events

Ulta Salon, Cosmetics & Fragrances 2006-2007

Merchandising Manager Coon Rapids, Minnesota

• Determine the layout of merchandise

• Collaborating with the warehouse on processing Return to Vendor orders

• Maintaining store appearance and product presentation to company standards

• Coordinating with inventory specialist to assure a successful inventory

• Maintaining stock levels with daily counts

• Overseeing truck procedures ( I.e. quick and efficient truck to store)

• Merchandising of all Sales Ads and take down

• Implementing and overseeing all POGs

• Maximizing the space and layout of the store

• Implementing the designs and plans created by Corporate Office

• Increase impulse sales using account-approved point-of-purchase materials

• Changing out specific items within a POG

• Providing support to sales associates during peak period

Ulta Salon, Cosmetics & Fragrances 2003-2005

Assistant Store Manager Maple Grove, Minnesota

• Implementing strategies to improve customer service and ensuring that customer

needs are met (i.e. quick and efficient customer service and resolving customer

complaints in a timely manner)

• Maintaining store appearance and product presentation to company standards

• Driving store sales and increasing profitability through store incentives

• Recruiting and hiring all sales staff

• Training all sales staff on store policies and product knowledge

• Analyze records of sales figures and financial transactions (i.e. cash report sheet,

daily sales sheets, and store budgets)

• Maintaining weekly schedules

• Implementing and overseeing security procedures for stock and cash in the store

• Providing support to General Manager

• Maintaining manual procedures to ensure consistent performance of routines

Ulta Salon, Cosmetics & Fragrances 2001-2003

Administrative Manager Coon Rapids, Minnesota

• Successfully trained all Managers in the District on the new SAP payroll system

• Preparing BI-weekly staff payroll using the SAP system

• Processing all store purchase orders

• Coordinating maintenance issues with Home office and Vendors

• Advising staff on new lines of stock and price changes

• Monitor stock levels and place orders with the inventory office and warehouse to

maintain stock flow

• Conducting employee background checks and drug screening procedures

• Providing support to sales associates during peak periods

• Ordering all Store and Salon supplies

• Participate in interviewing job applicants and conducting orientation of new

employees

Marshall Fields 1998-2001

Prescriptives Event Specialist Roseville, Minnesota

• Conducting consultations and makeovers

• Successfully planned and executed counter events

• Merchandising products on the counter and restocking

• Monitoring stock levels and reordering when necessary

• Keeping sales records and corporate budgets

• Keeping customer records to create a more personalized service

Wand Corporation 1997-1998

Office Assistant Chaska, Minnesota

• Operate telephone switchboards and connect calls to the required Tech Service

department

• Answering and routing calls

• Carry out other clerical duties as required (e.g. keyboarding, data entry and

photocopying)

• Sort and process work orders, send out account information and receive payments

• Sort incoming and outgoing mail

• Ordering all stationery and office supplies

EDUCATION:

Anoka Ramsey Community College Coon Rapids, Minnesota

Spring Lake Park High School Spring Lake Park, Minnesota

COMPUTER SKILLS:

Windows 98, 2000, XP

Microsoft Applications: Words, PowerPoint and Excel

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