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Sales Customer Service

Location:
Kennesaw, GA, 30144
Posted:
September 03, 2010

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Resume:

J ada J. Johnson

**** **** ******* * * ive, SE • Smyrna, Georgia 30080 • 770-***-**** 404-***-****

j ablifz@r.postjobfree.com

S U M MARY OF QUAL I F ICAT ION

• Over 4 - 5 years of office management, sales & marketing with the proven ability to

manage major work workflow and demonstrate strategic orientation and tactical

business ventures.

• H ighly organized and detail-oriented executive staff support, experience providing

t horough and skillful administrative support to senior executives and staff.

• Dedicated and focused; able to prioritize and complete multiple tasks and follow

t hrough to achieve project goals.

• An independent and self-motivated professional with excellent research and wri ting

s kills; able to grow positive relationships with clients and colleagues at all

organizational levels.

• Proficient in communication skills and excellent telephone etiquettes.

P ROFESSIONAL EXPER I E NCE:

C hase Staffing Services - Atlanta, GA

Assignments –Muscular Dystrophy Association (MDA) - P resent – 02/08

• Special events to raise vital funds for the battle against neuromuscular diseases.

• Placing calls to local business and community leaders agreed to participate in the

f und raisers.

• Meeting and greeting with families of this association, events such as fun telethon,

gala, The Walk of Hope, Lock-up.

P i rouette Dance Company – Atlanta, GA

D i rector of Sales & Ma rketing – 06/07 – 03/08

• Developed & supervised all marketing activities.

• Assisted COO with developing sales forecasts, as well as, pricing strategies,

advertising & promotional programs.

• Directed Sales & Marketing managers, including entire sales & marketing

forces.

• Planned & directed all sales & marketing activities within organization &

t raining field.

• Pro-actively managed staff members toward common goal acting on own

i ni tiative to establish priorities, delegated correspondence & queries to other

s taff if appropriate.

S taff Source – Atlanta, GA

A dministrative Assistant – 01/01 – 10/06

• Proficient in processing inbound & outbound calls by pre-screening each caller

and ensuring proper distribution. E vent & Meeting planning for seminars,

forums & conferences.

• Managed multiple i tineraries & t ravel agendas for all executives, senior

management.

• Coordinating heavy schedules s imultaneously & effectively manage multiple

calendars while sensitively handling confidential matters.

• Coordinated client and staff meetings and other administrative duties such as:

Faxing, filing, coping, meeting notes, paying invoices, mass mailings, expense

reports, office supplies management, t roubleshooting, manage office, contact of

a ll office vendors, process & update yearly maintenance agreement for all office

equipment.

R ich's - Macy's – Atlanta, GA

Assistant Sales Manager- Key Holder – 05/01 – 04/04

• Achieved 100% of all sales goals by selling designer handbags (Coach, Nine

West, Gucci), fashion watches.

• Managed (15) sales associates & assisted Senior Sales Manager in setting

weekly sales for all departments.

• Assisted sales team with setting individual goals.

• Produced highly detail weekly & monthly reports.

• Coordinated cash terminals management.

T he Ha r tford – Atlanta, GA

E xecutive Administrative Support – 07/00 – 04/01

• Proficiently coordinated incoming & outgoing mail distribution.

• Assisted with maintaining Pitney Bowes office equipment.

• Efficiently coordinated mass mailing to various branch locations.

• Provided excellent customer service for all incoming calls to the

various

departments.

Computer Skills include : MS Office, Word, Excel, MS Outlook, Data Ent ry,

P ublisher,

Powerpoint & In ternet

E ducation – John Casablanca Academy – Certification

North Atlanta School of the Arts - Certification

South Cobb H igh School - Diploma

References upon request



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