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Customer Service Assistant

Location:
South Ozone Park, NY, 11420
Posted:
September 04, 2010

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Resume:

Marisol M. Natal

***-** ***** ******

Jamaica, N.Y. 11420

347-***-****

________________________________natalm80@yahoo.com__________________________

_____

OBJECTIVE: Seeking a challenging and rewarding position in the field of

Criminal Justice. I would like to work for a progressive agency

offering professional development, advancement and personal

growth.

SKILLS:

. Proficient in Microsoft Word, Outlook, and PowerPoint

. Excellent leadership & organizational qualities

. Ability to prioritize tasks with minimal or no supervision

. Excellent verbal & written skills

. Ability to communicate with all levels of staff and management

. Type 35 WPM; Memos, correspondence and data entry

. Able to perform general administrative duties

. Punctual

. Detailed Oriented

. Ability to work under tight deadlines

. Internet research savvy

. Ability to maintain a professional demeanor during stressful

situations

EDUCATION:

ASA Institute - The College for Excellence

Brooklyn, NY

Associates Degree in Criminal Justice, Graduated, July 2010

RELEVANT COURSE WORK:

Criminology, American Criminal Justice, and Law Enforcement Diversity and

Criminal Justice, Child Welfare and Child Abuse Prevention, Ethical Issues

in Criminal Justice, and Criminal Law and Procedures, Knowledge of

Psychology, Sociology, and Philosophy

EMPLOYMENT:

02/10-05/10 King's County District Attorney's Office, Domestic

Violence Division (Intern)

Brooklyn, NY

. Assist paralegals in preparing cases for court

. Request subpoena's to appropriate agencies

. Contact police officers as needed for each case

08/09-Present ASA Institute, Assistant to Director of Distance Learning

Division Brooklyn, NY

. Act as liaison between staff, faculty, students and Director of

Distance Learning

. Listen to and respond to all appropriately related messages left on

voicemail of Director

. Update Director on callbacks, requests and general inquires made

during his absence

. Respond to all emails related to inquires about Distance Learning

department

09/08 - 02/09 Here We Grow Day Care Assistant Child Care Provider

Queens, NY

. Provided care for 12 children ranging from 4 months to 11 years

old

. Ensured a hazard free and sanitary environment

09/98 - 6/05 U.S. Navy Petty Officer Third Class, Aviation

Storekeeper Lemoore, CA

. Conducted routine physical inventory of warehouse supplies and

materials

. Prepared, maintained and updated supply-related documents

. Updated centralized inventory distribution computer system

. Reconciled physical inventories with NALCOMIS computer systems

. Customer service - provided order status, trouble shooting &

availability information

REFERENCES Available upon

request



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