Kerri Futch

c 707-***-**** *** Sequoia Lane Sebastopol, CA 95472

ablghz@r.postjobfree.com

QUALIFICATIONS

Outstanding Communication Skills . . . Excellent interpersonal skills,

effective written and verbal communicator.

Resourceful Problem Solver. . . Skilled in anticipating and analyzing

problems, then formulating solutions. Adept at managing urgent situations

with tact and efficiency.

Highly Organized and Detail-Oriented . . . Expert in multi-tasking and

prioritizing. Skillfully able to plan and execute both small and large

tasks and projects that require attention to detail.

Technologically Proficient . . . Knowledge of MS office suite, Adobe

InDesign, Filemaker, and Internet research methods.

EDUCATION

BA, English, Humboldt State University

Aug 2006

Community Mediator, Recourse Mediation

Apr 2010

RECENT EXPERIENCE

Administrative Assistant/ Office Coordinator

Mar 2008-present

TLC Child and Family Services Santa Rosa, CA

. Served as a front desk receptionist and office generalist providing

compassionate, client- centered services and support in a housing

program for youth aging out of foster care.

. Managed budgets, managed an extensive confidential client database,

and oversaw all licensing requirements for the programs. Planned staff

meetings, scheduled workshops, ordered office supplies.

. Oversaw accounts payable and receivable, managed and filed all program-

related paperwork, created training procedure manuals for new staff,

and contributed to program development.

. Communicated regularly in person and by email, phone, and fax with

vendors, social workers, attorneys, and other service providers.

. Created and maintained a monthly newsletter for the programs using

Adobe InDesign and the MS Office Suite.

Transitions Advocate, Transitional Housing Programs

Mar 2007- Mar 2008

TLC Child and Family Services Sebastopol/ Santa Rosa, CA

. Mentored and modeled independent living skills to foster youth aged 16-

19 in a transitional housing program.

. Provided problem solving, conflict resolution, and planning

counseling.

. Maintained appropriate working relationships with private and public

agencies for the purposes of effective case management.

Violence Prevention Educator/ Crisis Counselor

Feb 2006-Jan 2007

North Coast Rape Crisis Team Eureka, CA

. Provided crisis counseling for survivors of sexual abuse/assault on a

24 hour crisis line.

. Facilitated age-appropriate empowerment presentations for children and

teens about personal safety, gendered violence, oppression, sexualized

violence, and self-defense.

. Advocated for and accompanied survivors of assault to law enforcement

interviews, court hearings, and SART exams.

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