Melissa Kay Sutton
Resume of Qualifications
Lizella, GA 31052
Objective: Obtain a position of responsibility with an organization offering personal and professional
g rowth potential where acquired skills and abilities will be challenged.
Experience:
2008-Present Claims Project Specialists
Wellcare of GA
Macon, GA
2006-2008 Patient Account Rep
Frecensius Medical Care
Macon, Georgia
1996-2004 Data Processor I I I / Claims Processing
Blue Cross Blue Shield Of Tennessee
Chattanooga, Tennessee
Summary Of Qualifications:
Experienced, dependable team player thoroughly familiar with all office management, data processing,
and computer operations found in a modern office. Proven ability to research and analyze difficult
p roblems to successful completion according to company policies and procedures. Familiar with
Medicaid, Medicare and TennCare provisions. Experience with group medical, dental, vision, and
hospital claims.
Additional experience t raining and monitoring staff of 28 claims processor for quality, accuracy and
compliance with existing customer service provisions. Personally recognized for production at 145%
w ith a 99.5% accuracy rate. Medical billing experience. Medical billing for busy dialysis clinic. handling
several patient accounts for 26 clinics in the metro Atlanta area.
Education: 2003 Programming classes: Electronic Computer Programming College, Chattanooga
Tennessee
On-going Windows, Excel, Word, and Medical t \ Terminology t raining complement a General Education
D iploma from the State of Tennessee. References Available upon request