Tyrone Franklin

***** ***** **.

Land O Lakes, FL 34639

703-***-**** cell phone

813-***-**** home

ablez5@r.postjobfree.com

Skills Profile

TS security Clearance, Windows NT, 2000, XP, Vista, Windows 7,Novell

Active Directory

DOS, MS Word, MS Excel, Enable Word Perfect, Dbase, TCP/IP, DNS, DHCP,

VM/VMS, and C, ARCSERV.

Hardware

Intel base PCs and server (various models) Bridges (Olicom & SYNOptics)

Concentrators, Hubs, Token Ring, Ethernet, Modems, SCSI devices and board

(Adaptec & Western Digital) Racal (DSU/DCU)'s Units, various laser printer.

Work History

02/2010 to 06/2010

Contractor S & A Computer Services

. Home base positions 100% travel

. Lead group of tech for Country Wide/Bank of America Conversion

project.

. Retrieved client software configuration from database and build PC

with SMS.

. Resolve hardware and software problem pertaining to new PC

. Up grade PC to accommodate required software

. Backup user data from legacy PC and restore on new PC

. Coordinated hardware replacement and software migration of company

resources.

. Supervise the wiping of data from legacy HD and the disposal of legacy

drives.

7/2008 to 12/2009

TAC Secured/DELL Corp.

Senior System Analyst for DELL

. Home base positions 100% travel

. Leading groups of technician 5 to 25 on large scale PC Rollout

. Coordinated site activities and rollout scheduling with both local and

regional contacts

. Provide tier 2 support to tech installing uninstalling hardware and

software

. Provide tier 2 support for legacy application installed on new PC

. Fulfilled the role as technician to meet SLA

. Maintain inventory of new and legacy PC wiping drives and disposal of

sensitive data

. Racking and Stacking Server

2/2008 to 7/2008

Computer Generated Solution

Desktop Support

. Remote Helpdesk support for Ernest Young world wide network

. Provide WAN/LAN support to E&Y clients in a Windows 2003 environment.

Support Lotus Notes e-mail and data base access

. Installation configuration and trouble shooting software application

on clients PC

. Up date OS with correct driver and services patches

. Remote trouble shooting using Timbuktu

7/2007 to 10/2007

Computer Management Consultants

Technical Recruiter

. Responsible for full life cycle staffing/recruiting services

. Process candidate sourcing via internet, direct referrals, cold

calling and advertising

. screening, interviewing, reference checking, salary negotiation,

interview preparation and closing procedures

. Coordinate phone interviews, face to face interviews, and presentation

of potential candidate to the client

6/1997 to 3/2007

Unisys Corporation

System Analyst

. Provide pilot test of new equipment and software to be deployed on the

TSA network

. Create install guides for technician

. Provide fly and fix for problem installs

. Provide third level support for WAN/LAN equipment installation and

remote configuration

. Identify, isolate, and rectify network outages and or events

. Work with Server 2003 Active Directory, TCP/IP, DNS, DHCP, WINS,

Microsoft Exchange 2000/2003

. Self-motivated System Analyst with excellent communications skills.

Over twenty years of PC and network experience

Other position held

. Network Administrator NT4/Novell Netware 32 network

. New user PC and account setup

. Responsible for hardware and software system configuration,

installation, repair and maintenance

. Perform daily and weekly backups

. Anti-virus protection and software updates.

. Administered Microsoft Exchange 4.0 server

Data Technician

. Automatic Teller installation

. Branch office teller station setup and repair

. Printer

. Trouble shoot Racial equipment in CMS environment

Education

. 1990 to 1995 Strayer College Woodbridge, VA

. Electronic Computer Programming Institute

. MCP/MCSE (Certificate)

. Active Top Secret Clearance

Military Experience

. IC 1 Interior Communication Technician, served as Nuclear Weapon Alarm

Technician

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