Joanne Lazu

**** * ******** ***. ****** IL. ***** Phone: 773-***-**** E mail: able6c@r.postjobfree.com

Summary

Health care professional with over 5 years’ experience in A/R, A/P, bookkeeping, collection and billing. .

Demonstrated the ability to effectively plan, coordinate and meet deadlines of multiple projects.

Recognized for professionalism, positive attitude, commitment to excellence, and demonstrated ability to

communicate and interact effectively with senior management and customers:

Strategic Planning

• • •

Emotional Intelligence Servant Leader

• Tactical planning

• •

Leadership & Team Building Customer Relations

Problem Solving

•

Experience

10/13- present M arcus Dental Practice

Chicago, I L

Worked for dental office which did billing for both medical and dental treatment.

10/13 - present Receptionist & Finance

Responsible for customer service, scheduling appointments, translating procedures from doctors to

the patients in Spanish and data entry. Responsible for billing and following up with both Medical and

dental Insurance Company and patients with outstanding balance, billed primary and secondary

Insurance and submitted any information needed.

Collected more than 50% of the patients past due balance.

All Insurance and patients billing were up to date.

Scheduled both medical and dental procedure appointment.

06/12-10/2013 H omecare Berwyn,

IL

Provide complete care for 4 young children in home setting.

01/11 -06/12 A ramark

Berwyn, I L

Food service department-Collected students’ payments and balances. Served the students lunch.

Confirmed lunch area was presentable for students and teachers; providing sanitary eating area.

06/10-12/10 Addison, I L

C lear Concept Management

Handled billing and collection services for primary care providers, specialists, specialty centers and

hospitals.

06/10 – 12/10 Finance Department

Responsible for billing and following up with Insurance Company and patients with outstanding

balances. Billed primary and secondary insurances; submitted any information necessary. Customer

service, data entry and maintained updates on patient billing information.

12/2009-06/2010 F ullerton Kimball Medical and Surgical Center Chicago, I L

Worked for medical diagnosis, treatment and surgical technology center. They are equipped and

prepared to provide the patients with pre-surgical and post-surgical care and also offers other

medical services on-site.

12/2009 -02/2010 Receptionist

Responsible for customer service, scheduling appointments, translating procedures from doctors to

the patients in Spanish and data entry.

02/2010 – 06/2010 Finance Department

Responsible for billing and following up with Insurance Company and patients with outstanding

balance, billed primary and secondary Insurance and submitted any information needed.

Collected more than 50% of the patients past due balance.

All Insurance and patients billing were up to date.

10/06-05/08 A rlington Resources, I nc Rolling

Meadows, Illinois

Arlington Resources Inc is a temp to hire agency affiliated with many different businesses to do

billing, data entry and any other responsibilities that needed to be completed.

• 10/06- 05/08 H ollub Heating and Air Conditioning

Scheduled maintenance appointment

Followed up on past due invoices

Posted payments in Bluegrass

General journal entries

08/03-08/06 O rtho I nc DBA I n tegrated Orthopedics Chicago,

I llinois

Integrated Orthopedics is a Durable medical Equipment company that affiliated with a big group of

Doctors from Illinois, Indiana and Michigan.

06-2004 – 08-2006 Billing Supervisor

Trained and supervised four employees to confirm the billing and collection was up to date and

submitted on time. Responsible for making sure the payroll hours were accurate. Maintained updates

on vendors files.

01-2004 – 06-2006 Administrative Assistant and some bookkeeping

Assisted Accounting Manager in daily financial processing, including time management and billing.

Analyzed commissions for representative, Hospital contracts and billing. Tracked payments and

posted them in QuickBooks and soft-Aid. Recorded and billed all hospital invoices through

QuickBooks and followed up with past due hospital and vendors balances.

08-2003 - 1-2004 Medical Billing and Insurance Verification

Responsible for billing and verifying medical benefits for patients. Followed up with patients past due

invoices and insurance claims. Initiated and maintain all CMN’s and LMN’s for patients and Insurance

companies.

• Integrated Orthopedics, before my arrival the collections department was falling 40% short of

its quarterly goals in 2003. Since I started in the collections department I identified several

opportunities and made several recommendations which increased collections by 60%.

• Within a year I was promoted from Medical Billing to Administrative Assistant with supervisory

authority in the Billing department.

Education

• Associates of Science in Health Care Administration

U niversity of Phoenix

Completed J une 2009

Professional Billing System

Word Perfect Microsoft Power Point

• • •

Westland

Excel Quickens

• •

Microsoft word QuickBooks •

• •

Epic

Microsoft outlook

• •

Soft Aid •

Bluegrass

•

Patterson Eagle soft •

Dentrix

Qualifications

Bilingual –Spanish

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