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Customer Service Medical

Location:
Harvest, AL, 35749
Posted:
August 13, 2010

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Resume:

Kimberly Chafford

*** ******** *****

Harvest, AL 35749

Phone: 256-***-****

Alt. Phone: 256-***-****

E mail: able2p@r.postjobfree.com

OBJECTIVE

Seeking full/part time employment within a customer service, medical or light industrial facility that will

allow me to use my skills with the opportunity for advancement.

SUMMARY OF QUALIFICATIONS

Highly motivated, creative, and flexible customer service/ medical care representative with over 2

years experience.Computer skills include microsoft outlook, microsoft word,

Can type up to 30 40 wpm.Can handle tasks with little to no supervision. Great communication skills.

Excellent listener, fast learner. Has the ability to have productive working relationships with internal

customers as well as external customers.

WORK EXPERIENCE

Medical Records Assistant (6/2010 7/2010)

Clearview Cancer Institute (Aerotek Temp), Huntsville, AL

Assit CRNP and Doctors with handling of medical records. Answer calls from other healthcare

facilities as well as patients. File doctor dictations and other patient info. Fax appropriate documents

requested. Follow Hippa standards.

Pharmaceuticals /Assistant Line Lead (9/2009 6/2010)

Qualitest (Aerotek Temp), Huntsville, AL

Ensure the proper packaging and distribution of narcotic and non narcotic substances.

Complete batch production report paperwork to insure no unplanned deviations. Report directly to

supervisor

Of any changes that may occur.

Ensure that there are no cross contamination of narcotics.

Night Auditor (4/2009 6/2009)

Laquinta, Huntsville, AL

Close business day by completing end of business day paper work.(ex: tax reports, occupancy

summaries..)

Provide quality customer service to guest checking in and out to insure a pleasant stay.

Handled cash and credit card transactions.

Answered multi line phone.

Breakfast setup.

Cell Phone Specialist (9/2008 3/2009)

Ambassador Temp., Huntsville, AL

Inspect cell phones for any cosmetic defects. Program and unlock cell phones.

Night Auditor/ Customer Service (6/2007 8/2008)

LaQuinta, Huntsville, AL

Close business day by completing end of business day paper work.(ex: tax reports, occupancy

summaries..)

Provide quality customer service to guest checking in and out to insure a pleasant stay.

Handled cash and credit card transactions.

Answered multi line phone.

Breakfast setup.

Customer Service Agent (1/2006 4/2007)

Pacificare/ West, Huntsville, AL

Assist providers and members with medical insurance. Answering calls and documenting

conversations with medical providers and patients. Assist with the processing of medical claims to

ensure proper processing. Assist with benefits and eligibility.

EDUCATION

Some College

Calhoun Community College Huntsville, Alabama Pursuing degree in nursing.

ADDITIONAL QUALIFICATIONS

Certifications and Licenses

Valid Driver's License



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