Tamara L. Wahle

**** ***** **** ****** * Sioux Falls, SD 57106* 605-***-*****

abldut@r.postjobfree.com

Profile:

Creative, analytical, big picture thinker with the proven ability to grow

and manage B2B relationships.

Professional Experience

Meta Payment Systems-Sioux Falls, SD

Delivers innovative financial products that are changing the way people

use, borrow and manage money.

Integration Support/Program Monitoring, March 3, 2008 to January 26, 2010

Managed the implementation and integration of key client financial

products. Supported post implementation quality assurance and programmatic

monitoring. In addition, high level internal and external client reporting.

. Effectively managed implementation and integration of products which

lead to contract renewal with Meta Payment Systems largest client.

. Conducted Quarterly Business Reviews with key players.

. Developed and implemented post implementation program quality

assurance best practices and program parameter monitoring ensuring

that the product parameters are functioning as intended. Played a key

roll in lowering service level compliance costs, by identifying

substantial lost revenue as it relates to product fees.

. SLA Management, increased service quality by communicating the

awareness of failed service level agreement requirements to business

owner and other internal business units, thus improving infrastructure

performance and availability.

Fiserv -Minneapolis, MN

Partner in providing innovative technology expertise in information

management products, services, and practices.

Relationship Manager, May 5, 2005 to November 2007

Extension of the marketing department, acting as liaison and straddling the

line between the business, key accounts and third party vendors. Ensuring

that all parties are working at their potential and the most appropriate

technologies are being used by the right people by cross selling Fiserv's

products and services

. Received prestigious year end bonus for effectively managing large

client accounts. The award was based on Fiserv's annual client survey.

. Conducted Quarterly Business Reviews with key players.

. Responsible for maintaining client Service Level Agreements and

contract renewals.

. Strategically planned with RVPs and Regional Sales Managers to

maximize Company's market share and assisting in forecasting.

. Conducted phone and web based meetings complemented by regional travel

for client meetings, seminars and training workshops.

Innovative Mortgage Consultants, Inc. - Saint Cloud, MN

Provide mortgage products

Sr. Loan Officer/Processor, 1997 to 2005

Responsible for external networking building B2B and client relationships.

Exhibit leadership by speaking at internal new hire orientation and monthly

staff meetings. Staying abreast of trends in the mortgage industry and a

keen sensitivity to overall loan quality. Understand consumer behaviors and

show the ability to proactively adjust best practices as needed to better

serve our customers.

. Thorough knowledge of pricing and underwriting requirements of various

mortgage insurance companies.

. Working knowledge of underwriting requirements for FNMA, FHLMC, FHA,

VA, local bonding programs, and private investors.

. Familiar with local, state and national laws (e.g. zoning ordinances,

Truth-in Lending, RESPA, audit requirements, etc.).

Education and Certifications

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Grand Canyon University-Phoenix, AZ Ellsworth

Community College- Iowa Falls, IA

Currently enrolled and completing Business Administration Degree

Associates Degree

Of Note:

Professional Development: Completed NetSpeed Leadership Training 2009

Affiliations: Good Sheppard Lutheran Church

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