C andi L. Strauss

**** ******** **.

Maryville, TN 37803

865-***-****

865-***-****

EXPERIENCE 1/2008-7/2010 US Cellular Knoxville, TN

Resource Planner

• Scheduled all t raining, associates schedules, and meeting for entire center

• All termination and t ransfers for center

• Scheduled all benefit t ime

• Controlled service level (incoming customer calls waiting period)

• Training of all new associates and leaders on Performance Edge and Eworkforce

M anagement

• Worked with Eworkforce Management and Performance Edge systems

• Worked in Customer Service from 1/2008-2/2009

1/2003-1/2008 Subway Knoxville, TN

Restaurant Manager

• P&L, food cost, payroll

• H i r ing and terminating

• All product and supply ordering

• AS 400 system

11/2000-11/2002 US Cellular Knoxville, TN

Administrative Assistant

• All faxing, filing, and supply ordering

• Travel arrangements

• Human Resources paperwork

• Planned and organized all special events, monthly events, and charity programs for

t he center

E DUCATION 1990-1994 West H igh School Sioux City, IA

REFERENCES Upon Request

Contact this candidate