Colleen Sanders

**** **** ****** ***. **** Houston, TX 77063 – C: 318-***-**** -

ablbaz@r.postjobfree.com

UNIQUE QUALIFICATIONS

Attention to details, multiple computer system expertise, and exceptional customer service skills; with a drive to learn and

grow in a career as an Administrative Assistant.

EDUCATION

2010-2011, 2013 Bachelor of S c i e n c e : Psychology

University of Louisiana at Monroe- Monroe, LA

2011-2013 Bachelor of S c i e n c e : Psychology

Louisiana State University at Shreveport- Shreveport, LA

RELEVANT EXPERIENCE

R.L. Staffing, Stage Stores Inc., Houston, Texas

Temp for Content and Copy, September 17, 2014 - Present

• Responsible for assisting with website content over site as it pertains to images, copy and product

placement

• Work directly with large teams to build assortments that are supported with advertising and

marketing

• Assist sample coordinators set up products through Oracle using Retek and CAMS for Brick &

Mortar, Ecommerce Exclusives, and Drop Ship merchandise for assigned families of business

• Working on strict dead lines for Copy and Content work as required to enable products through the

BCC to appear on the company website

• Examining product images to insure that they are correct in Adobe Scene7

Verizon Wireless, Bossier City, Louisiana

Store/Account Manager, July 21, 2013 - August 27, 2014

• Communicated service information, billing procedures, and equipment usage to each

customer

• Actively followed up with customers after sale to ensure product and customer satisfaction

• Answered customer service questions and offered technical support

• Processed bill payments through Datascape

• Filed daily paper work such as sales reports, bank deposits, and daily employee sale numbers

• Trained key corporate clients on product features and strategic ways to use smart phones to

their advantage

• Ample understanding in RQ4 and Eroes software

Dillard’s, Shreveport, Louisiana

Beauty Advisor for Christian Dior Cosmetics, February 12, 2013 - July 20, 2013

• Working one on one with clientele to build a professional and personal relationship

• Working with the customer directly to find what is right for them

• Going over inventory, keeping up with sales goals and numbers, while striving to maintain top

customer service and attain the SPH required

• Actively followed up with customers after sale to ensure product and customer satisfaction using

CAD

• Keeping record of customer purchases and products liked but not yet purchased

• Setting up appointments with customer to show new products and go over product knowledge to

assure they are getting the best use of items purchased

Eldorado Resort and Casino, Shreveport, Louisiana

Hostess/Assistant Manager of the Vintage Steak House, December 28, 2011 - February 14, 2013

• Meeting and greeting customer’s needs, providing them with excellent customer service

• Assisting manager with daily meeting, time sheets, and signing off on paper work for cashier, etc.

• Subbing in as cahier as needed also aiding servers and Casino Hosts to assure complementary

meals for guests

• Checking guests in and out of the restaurant while maintaining seating arrangements to keep

rotation with servers and guests requests of seating

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