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Customer Service, Administrative Assistant, clerical, medical billing

Location:
Chicago, IL
Posted:
January 22, 2015

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Resume:

Tracy J. Bibbs

C: 312-***-**** ablb5v@r.postjobfree.com

(Relocating to Atlanta, GA)

(I am willing to pay for relocation expenses to Atlanta, if you won't.)

SUMMARY

Dedicated and focused Administrative Assistant with 7 years experience who

excels at prioritizing, completing multiple tasks simultaneously and

following through to achieve project goals. Seeking a role of increased

responsibility and authority.

HIGHLIGHTS

. Microsoft Office proficiency ( Travel arrangements

. Excel spreadsheets ( Professional

and mature

. Meticulous attention to detail ( Strong interpersonal

skills

. Time management ( Report development

EXPERIENCE

Assistant 01/2014 to

08/2014

EngageMe Events, LLC South

Florida, FL

. Responsible for scheduling and attending client consultations, vendor

meetings, and trade shows.

. Input client information and track targeted budget in Microsoft Excel

databases.

. Duties also include answering phone, and sending emails. Act as free-

lance photographer for company.

Caregiver 11/2010 to

10/2012

Self Employed Chicago,

IL

. Provided non-medical services such as companionship and conversation,

assistance with walking, preparing meals and keeping dining area clean.

. Provided medication reminders, light housekeeping, running errands,

accompanied client to appointments.

Assistant 04/2010 to

10/2010

Smith Architecture and Design

Chicago, IL

. Selected plants for the garden, irrigation, and maintained garden

area for beautification.

. Planted fruits, vegetables, herbs, and assisted in assignment of

garden boxes.

BioData Associate 09/2009 to

03/2010

The University of Chicago Chicago, IL

. Successfully maintained alumni and parent records in the University's

Griffin database.

Utilized Microsoft Outlook daily to check schedules and assignments.

. Effectively managed multiple project assignments, identified and resolved

alumni records discrepancies.

Volunteer 01/2009 to

07/2009

Northwestern Memorial Hospital Chicago, IL

. Organized and filed medical records in preparation for Electronic Health

Records (EHR) transition.

. Created Nurse Kits (bandages, tourniquets, IV starters, hot packs, chuxs,

blood tubes, and syringes) utilized by nursing staff; stocked medical

supplies and filled patients' non-medical requests.

Customer Advocate 03/2005

to 03/2007

AT&T Chicago, IL

. Answered customer service calls and performed administrative tasks.

Assisted business customers with service orders and billing.

. Coordinated the installation and maintenance of AT&T services to provide

accurate and timely service to customers; organized and maintained

customer files, created spreadsheets in Microsoft Excel.

. Communicated with Field Technicians to determine necessary steps of

action to resolve existing problems.

Administrative Assistant 08/1997 to

03/2005

AT&T Chicago, IL

. Supported manager in the implementation of Online Payment Management

System (OPMS) project by performing IT duties such as inputting data,

installing software on 400+ laptops, and testing other equipment.

Communicated with technicians for technical support.

Utilized UPS shipping software to send equipment to authorized agents.

. Utilized Microsoft Excel, Word, and other operation support systems daily

to generate reports and obtain information.

. Greeted visitors, maintained office equipment, distributed mail, data

entry, ordered office supplies, organized and maintained office files.

EDUCATION

Roosevelt University Chicago, IL

Bachelor of Arts, Psychology

Harold Washington College Chicago, IL

Associate of Arts, Business Administration



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