Mary S. Cliff
ablaot@r.postjobfree.com
Objective
To find a challenging and rewarding career with the opportunity to grow
within myself and within and organization and or company to utilize both my
experience and knowledge in the sales and customer service field.
Professional Experience
Lakeview Construction (Administrative Assistant)
07/08 - Present
- Assemble, format and edit bids. Responsible for bids to be out to
bidders on time.
- Responsible for certified payroll.
- Collection and processing of material and sub-contractor invoices.
- Produce spreadsheets showing actual costs verses what was bid for job.
- Osha 10 hr. course taken.
- Run parts to different job locations as needed.
Caldwell Manufacturing Company (Customer Service Representative)
04/89 - 07/08
- Service East, West Coast and Canadian customer base, which is
responsible for over half of company's sales.
- Coordinate and was the liaison with inside and outside territory sales
representatives.
- Liaison with engineering and manufacturing departments on a regular
basis with our customer's on going requests and ever changing needs.
- Work closely with quality control when unexpected problems have
occurred with new product lines.
- Processed company orders (via phone, fax and e-mail)
- Processed reports/spreadsheets on a daily, weekly, and monthly base as
customers and various departments needed on product usage and returns.
- Handled inquiries on various products, pricing, inventory, credits and
returns.
- Worked closely with shipping department to expedite rush orders, track
freight both domestically and internationally.
- I always maintain a "Can do Attitude" for my customers and if I do not
have the answers, I will get them in a timely professional manner.
- I have worked on many special projects with the Vice President of
Sales to achieve customer satisfaction.
Village of Churchville (Payroll Clerk)
1984 - 1989
- Process payroll for Village employees.
- Process payable and receivable accounts.
- Received and posted payments for electric, water and sewer from the
Village residents.
- Responsible for the agenda and minutes of the Zoning and Building
boards.
- Maintained petty cash fund.
Education
Brockport High School
1982
Additional Skills/Training/Seminars - Microsoft word Excel Lotus Notes -
Mapics