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Customer Service Sales

Location:
Holley, NY, 14470
Posted:
September 10, 2010

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Resume:

Mary S. Cliff

585-***-****

ablaot@r.postjobfree.com

Objective

To find a challenging and rewarding career with the opportunity to grow

within myself and within and organization and or company to utilize both my

experience and knowledge in the sales and customer service field.

Professional Experience

Lakeview Construction (Administrative Assistant)

07/08 - Present

- Assemble, format and edit bids. Responsible for bids to be out to

bidders on time.

- Responsible for certified payroll.

- Collection and processing of material and sub-contractor invoices.

- Produce spreadsheets showing actual costs verses what was bid for job.

- Osha 10 hr. course taken.

- Run parts to different job locations as needed.

Caldwell Manufacturing Company (Customer Service Representative)

04/89 - 07/08

- Service East, West Coast and Canadian customer base, which is

responsible for over half of company's sales.

- Coordinate and was the liaison with inside and outside territory sales

representatives.

- Liaison with engineering and manufacturing departments on a regular

basis with our customer's on going requests and ever changing needs.

- Work closely with quality control when unexpected problems have

occurred with new product lines.

- Processed company orders (via phone, fax and e-mail)

- Processed reports/spreadsheets on a daily, weekly, and monthly base as

customers and various departments needed on product usage and returns.

- Handled inquiries on various products, pricing, inventory, credits and

returns.

- Worked closely with shipping department to expedite rush orders, track

freight both domestically and internationally.

- I always maintain a "Can do Attitude" for my customers and if I do not

have the answers, I will get them in a timely professional manner.

- I have worked on many special projects with the Vice President of

Sales to achieve customer satisfaction.

Village of Churchville (Payroll Clerk)

1984 - 1989

- Process payroll for Village employees.

- Process payable and receivable accounts.

- Received and posted payments for electric, water and sewer from the

Village residents.

- Responsible for the agenda and minutes of the Zoning and Building

boards.

- Maintained petty cash fund.

Education

Brockport High School

1982

Additional Skills/Training/Seminars - Microsoft word Excel Lotus Notes -

Mapics



Contact this candidate