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Sales Customer Service

Location:
Europe
Posted:
January 22, 2015

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Resume:

David A Cox

** ****** **

Fishersville, VA ****9

434-***-****

ablan6@r.postjobfree.com

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Qualifications Summary

Successful Territory Sales and Marketing History

Effective Presentation and Communication Skills

Account and Project Management Excellence

Customer Service Expertise

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Professional Experience

Charlottesville Aquatics

Charlottesville, VA

Sales and Project Management

2012-present

. In store and on-site presentations and sales of premium spa and

billiard products

. Top spa/billiard sales person 2006-2010, 2013-2014

. I left CVA as the top sales person in 2010. After leaving in 2010, spa

sales dropped 27% and billiards dropped 33%. Upon my return, spa sales

grew 62% in 2013 and 51% in 2014: billiard sales went up 70% and 14%

respectively. I am again the company's top salesperson

. Coordinate purchasing, shipping, delivery, and installation of

products.

. Schedule outside contractors for electrical, crane, concrete, and

construction services.

. Developed effective lead-tracking and follow-up systems; use of

SALESFORCE lead tracking system

. Utilize phone, email, website, and in-store presentation skills to

increase sales

Charlottesville Radio Group (SAGA Communications)

Charlottesville,

VA

Marketing Consultant

2010-2012

. Sales of radio and web advertising

. Prospected, scheduled appointments, gave sales presentations, closed

sales

. Effectively used Powerpoint, email, phone, and in-person

presentations to increase sales

. Created effective marketing campaigns - from initial campaign design,

writing copy, designing advertising schedules, to monitoring campaign

effectiveness and follow up

. Grew territory 28% in dollar volume from 2011 to 2012

. 2011 New Business Development contest winner - acquired more new

business in both dollar volume and number of accounts than any of my

colleagues

. 2011 Copy Writing contest winner - commercial chosen as local SAGA

recruitment commercial

Charlottesville Aquatics

Charlottesville, VA

Sales Associate

2005-2010

. Top spa and billiard salesperson 2006-2010 (see duties above)

Mowtown

Charlottesville, VA

Operations Manager/ Labor

2005

. Increased profitability and grew customer base of local landscaping

company

Crutchfield

Earlysville, VA

Phone and Web Sales Advisor

2002-2004

. Inbound phone and internet sales of consumer electronic equipment

. Top 25% in sales volume

. Exceeded monthly and annual sales goals

David Cox (Work Experience Cont'd)

Hallmark Marketing Co

Charlottesville, VA/

Kansas City, MO

Territory Representative

1999-2002

. Managed central VA and Northern NC territory for Chain Drug & Dept

Store division of Hallmark Cards

. Grew business-to-business sales with CVS Drugstore and Kohls Dept

Store ~5% annually

. Managed performance of 16 Hallmark field personnel

. Managed all aspects of Hallmark department installation in newly

constructed stores

. Resolved conflicts quickly and solved shipping and supply issues for

customers

. Ordered, tracked, and monitored sales to 60+ stores in central VA and

NC

. Maintained communication with customer's regional, district, and store-

level management

. Customer employee training - taught Hallmark department maintenance

and merchandising to CVS employees

Rep First

Earlysville, VA

Independent Territory Sales Representative

1998-1999

. Sold outdoor sporting goods to independent retailers (tents, climbing

gear, clothing)

. Managed 5-state sales territory (OH, NC, TN, KY, WV)

. Presentation of product via in-store visits, phone, and email

. Managed logistics and worked semi-annual trade shows in SC and UT

Seneca Rocks Climbing School

Seneca Rocks, WV

Climbing Guide and Instructor

1993-1998

. Taught classes on rock climbing skills and safety (DOD and FBI Hostage

Rescue)

. Guided alpine trips in western USA, NW Territories, Mexico, China, and

Thailand

Timberline Resort

Canaan Valley, WV

Seasonal Snow Ski Instructor

1995-1998

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Education

University of Pittsburgh

Pittsburgh, PA

. BA - concentration Business Economics and East Asian Affairs

Graduated 1995

University of International Business and Economics

Beijing, China

. Joint Venture Research; Chinese-Western Joint Venture Operations

1992

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Awards & Certifications

CRG New Business Contest Winner 2011

Saga Recruitment Copy Writing contest winner 2011

Level III Caldera Sales Training

Level III Hot Spring Sales Training

Alcoa Academic Scholarship Recipient

Air Force ROTC scholarship

Eagle Scout

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Other

Proficiency with MS Office: Powerpoint, Excel, Word, Outlook

Familiarity using database programs and search engines (Act, Evosus,

Quickbooks, etc)



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