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Customer Service Manager

Location:
Salt Lake City, UT
Posted:
January 25, 2015

Contact this candidate

Resume:

**** * **** *, ******, UT *****

Cell: 801-***-****

abl944@r.postjobfree.com

Chrystal Curtis

Objective

Self-motivated, reliable individual seeking an Administrative, Customer Service or Payroll position.

Detail-oriented individual offering payroll, computer and organizational skills among many others.

Professional Experience

09/14 – 1/15 Quality Staffing of America/UPS Salt Lake City, Utah

Customer Service

Customer Service

Package Tracking

Cost and Time in Transit Calculations

Lost/Missing Package Investigations

Inbound/Outbound Calls

01/14 – 4/14 Maverik Country Store West Jordan, Utah

Customer Service

Customer Service

Cash Handling (Safe Management)

Organizing and Cleaning Facility

Food Preparation and Cooking

Stocking

4/13 – 9/13 Resource Accounting (Temp Position for Savage Services) Salt Lake City, Utah

Payroll Processor

Input Data Entry

Processing of Payroll for 2700+ Employees

US, Canadian and Saudi Payroll

Reported and Paid Unemployment Taxes

Reported and Paid Railroad Taxes

Reported and Paid Local Taxes

Processed Manual Checks

10/12 – 2/13 AppleOne (Temp Position for Big D Construction at Utah Data Center) Lehi, Utah

Certified Payroll Specialist

Certified Payroll Administration

Certified Payroll Auditing - Internal and for Department of Labor Audit

Restitution Process for Davis Bacon Wages

Review of General Liability and Workers Compensation Insurance

8/10 – 7/11 Affiliated Computer Services, Inc. Salt Lake City, Utah

Customer Service Representative

Inbound Customer Service Calls for Verizon Wireless

Troubleshooting for devices, software, apps etc.

Billing Questions and Issues

Payments

Orders

Account Overview

8/05 – 9/12 TJ Enterprises & Acoustical Murray, Utah

Office Manager / Payroll Administrator / Administrative Assistant

Multiple State Payrolls

Accounts Payable

QuickBooks (Bookkeeping)

Office Management

Tax Filing

Records Management

Proficiency in Windows, Word, Excel, Internet Explorer

Accounts Receivable

Copy / Print / Fax

Coordinating Company Travel

Bank Account Reconciliation

Certified Government Payroll

Experience with ADP Payroll System

6/04 – 5/05 Dollar Tree Stores, Inc. Draper, Utah

Assistant Store Manager

Customer Service

Employee Supervision

Cash & Safe Supervision

Managing Day to Day Store Operations

Merchandise Ordering

Merchandise Unloading/Stocking

Education

1/08 – 9/08 Herzing College Graduated 9/08

Diploma in Bookkeeping and Payroll Accounting

9/05 – 12/07 Herzing College Graduated

12/07

Associate of Applied Science in Healthcare

Medical Billing and Coding

Healthcare Management



Contact this candidate