Profile

Motivated, personable professional with a can-do attitude to take on any

task assigned to him. Diplomatic and tactful with professionals and non-

professionals at all levels. Accustomed to handling sensitive, confidential

records. Flexible and versatile - able to maintain a sense of humor under

pressure. Poised and competent with demonstrated ability to easily

transcend cultural differences. Thrive in deadline-driven environments.

Excellent team-building skills.

Skills Summary

General Office Skills Stocking

Computer Savvy (PC & MAC) Forklift experience

Customer Service Unloading of trucks

Cash handling experience

Professional Experience

First Source/Apple one colorado springs, co 7/2009 - present

Call Center Associate

o Handle all incoming Credit Card issues/questions for Lane's End

o Applies payments to Customer accounts

o Handles disputes regarding charges on credit card

o Maintains confidential information related to their account

Party city santa ana, ca 8/2009 - 6/2010

Sales associate

o Responsible for receiving products including unloading of trucks and

verifying shipping manifest

o Product flow

o Front cashier

o Primary Seasonal Expert for products

Readle & associates corona, ca 4/2008 - 3/2009

General office clerk

o Oversee front-desk operations and provide impeccable customer service:

o Answered all incoming phone calls

o Filing & coping as needed

PiZZA hUT corona, ca 08/2008 - 03/2009

Driver (Delivery)

o Awnsering Phone calls, for orders when in store

o Stocking freezers on morning shifts when slow

CIRCUIT CITY irvine, ca 03/2008 - 07/2008

Product Flow Team Member in the Warehouse

o Unloading delivery truck

o Inventory (Stocks inventory)

o Deliver TV/TV stands

o Fork lift/Cherry Picker in the warehouse

Employment History continued

MICHAEL'S ARTS AND CRAFT 11/2007 - 01/2008

Sales Associates Temp(Christmas)

o 5 am truck unloads and stocking of merchandise

o Ware house Graveyard postion.

Party city IRVINE, CA 7/2006 - 11/2007

Sales Associates

o Responsible for receiving products including unloading of trucks and

verifying shipping manifest

o Product flow

o Front cashier

o Primary Halloween Expert for seasonal products

Education

Irvine valley college - Irvine, CA

General Studies 2007 - 2009

Tustin high school - Tustin, CA

High School Diploma 2007

Contact this candidate