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Customer Service Management

Location:
Miami, FL, 33182
Posted:
June 21, 2010

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Resume:

Veronica V. Perez

***** *.*. **** ****

Miami, FL 33182

Home: 305-***-**** Cell: 786-***-****

Email: abl6gt@r.postjobfree.com

Education

Florida International University, Miami, FL

Bachelors of Business Administration

Major: Finance April 26, 2010

Certificate in Banking and International Bank Management

GPA: 3.75

EMPLOYMENT HISTORY

Credit Administrator

2010-2010

Sysco, Medley, FL

Established credit limits on accounts.

Reviewed and approved adjustments to accounts.

Monitor the percentage of aged accounts.

Audit collection reports to ascertain status of

collection.

Bookkeeper

2008-2010

Club Sugar, Miami, FL

Assisted with keeping records of financial

transactions.

Verified and posted details of business

transactions to subsidiary accounts on computer.

Prepared checks for payment of wages.

Student Services Representative

2007-2008

University of Miami, Coral Gables, FL

Provided customer service assistance with student registration

services.

Processed transcript requests made online and by mail.

Assisted in training of new employees.

Handled and resolved course registration discrepancies.

Languages: English and Spanish

Computer Skills: Microsoft Office Suite (Word,

PowerPoint, Excel, Access, Outlook, OneNote),SQL,

Type 53 WPM, Linux

Honors: Member of Phi Kappa Phi and Golden Key

Honor Society, Graduating top 10% of my class



Contact this candidate