Joshua C. Rosenberg

**** *** ****** ? Denver, CO 80207 ? 303-***-**** ?

abl6ci@r.postjobfree.com

SUMMARY An accomplished Senior Consultant / Business Analyst with

experience working on diverse, large-scale engagements.

Strengths include:

Enterprise Content and Records Process Improvement

Management

Metadata Development Requirements

Gathering/Development

Operational Process Analysis Training

Software Testing Project Management

experience

12/09 - Present Sr. Business Analyst - IntraLinks - Denver, CO

0. Senior Business Analyst/Project Manager

0. Responsibilities include:

. (IntraLinks is a SaaS provider)

. Customer implementation

. Project Management

. Business Analysis

. User Acceptance Testing

. RFP response writing

06/08 - 07/09 Consultant - Science Applications Int'l Corp. (SAIC) -

Denver, CO

1. Enterprise Content Management Analyst

1. Responsibilities included:

. Support of a proprietary (in-house developed) web based

document management application

. Software Testing (functional, regression, use case, hot

fix testing,)

. Test script development

. Quality Assurance

. Requirements gathering and development

. Application support (for a java based application)

. Client relationship development

. Business Development, RFP response writing, statement of

work development, contracts

. Secret Security Clearance

2. Client engagements included:

. Large government client engagement

. Business Analysis

. Process Design and Analysis

. Extensive research and adherence to DoD IT standards.

06/07 - 05/08 Consultant - Access Sciences - Denver, CO

2. Enterprise Content and Records Management Consulting

3. Responsibilities included:

. Overall project management

. Client relationship development

. Business Development

. RFP response writing

4. Client engagements included:

. Enterprise file plan development

. Process Improvement

. As-Is and To-Be Process Modeling

. Metadata development project (Documentum)

. Policy and procedure development

. RM Program risk analyses

. Legal research

5. Clients include many Fortune 100 and 50 companies in a

variety of industries: Oil & Gas, Financial Services,

Retail, Government

09/03- 05/07 Senior Consultant - Iron Mountain Information Management -

Boston, MA

3. Information Management Consulting

6. Assist clients with records retention schedule and

policy/procedure development

7. Assist clients in managing electronic records

8. Train clients on how to use new records management program

9. Developed intranet sites for clients to store/archive the

engagement deliverables

10. Manage all aspects of the projects; from timelines to

client management activities

11. Act as a subject matter expert to assist the sales team in

all aspects of the sales process

12. High-level Sarbanes-Oxley compliance consulting

13. Clients include many Fortune 50 companies in a variety of

industries: Financial Services, Pharmaceutical Retail, Real

Estate, Health Care, REIT

10/02- 09/03 Self Employed - Musician - Denver, CO

4. Member and manager of a 6 piece band

5. Responsible for all aspects of band management

(booking/negotiating, website/promotions, etc.)

07/00-10/02 Process Analyst - Accenture -- Denver, CO

Client - Qwest Communications (August 2000 to September 2001)

6. Responsibilities included:

14. Interviewed clients to define workflow processes

15. Documented existing processes

16. Designed To-Be processes

17. Technical Responsibilities:

. Application configuration requirements gathering

. Testing (Application, Interface, Symbol handheld

scanners)

. Support (On site 1st level support)

. Site deployment preparation

18. Training

. Developed training materials

. Trained large classes (25 +) on software GUI and related

processes

19. Functional Expertise Gained from Project

. Asset Management/Tracking - General knowledge

. Inventory management

. Process design

. Telecom Industry - Overall knowledge

. Supply Chain/Procurement - General knowledge

07/99 - 09/01 Intern - Caselogic Direct - Broomfield, CO

7. Performed competitive analysis of competitor's websites

8. Marketing strategies. Evaluated competitors invoicing,

customer service and shipping processes

9. Protocols/logistics by ordering sample products

10. Conducted a thorough pricing analysis comparing brick/mortar

retail prices with online prices.

11. Summarized research and presented it to the Vice-President of

Marketing

05/97 - 06/98 Account Executive - Datawatch Corporation - Lowell, MA

12. Handled sales inquiries, followed up on sales leads generated

from direct mail, web and e-mail

13. Worked with outside sales representatives with presentations,

proposals and all client issues

14. Demonstrated software at technical trade shows

15. Met or exceeded sales quota every quarter

04/96 - 05/97 Customer Support Supervisor - The Learning Company -

Cambridge, MA

16. Supervised staff of thirty; directly managed team of nine

17. Assigned and tracked sales and phone quotas for team members

18. Responsible for the timely processing of web orders,

inquiries, and complaints

education

9/98- 6/00 Master of Business Administration - University of Denver

-Daniels College of Business - Denver, CO

(Specialization in E-Commerce/Marketing)

8/91- 5/95 Bachelor of Arts - University of New Hampshire - Durham, NH -

Psychology major

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