Patricia Reed

**** ******* *****

Waldorf, Maryland 20601

Home: 301-***-****

abl69p@r.postjobfree.com

Experience April, 2013 - Present

Babies R Us/Toys R Us

Customer Service Team Member

Duties:

. Operate cash register, process

merchandise returns, set up baby register, restock shelves,

and set up credit card and reward requests. Assists

customers throughout the stores and offer recommendations

when requested.

October, 1990 - April, 2013

Sheads and Associates, Ltd., Waldorf, Maryland

President

Duties:

. Managed the operations of a small direct mail facility

consisting of 25 employees.

. Responsible for payroll, finance, procurement and

supervision of key personnel.

. Worked closely with current and prospective nonprofit

and political organizations.

June, 1966 - October, 1990

St. Elizabeth's Hospital, Washington, D.C.

Administrative Offices

Duties:

. Under the supervision of the Division Director oversaw

the operations of a large mental health facility.

. Responsible for the supervision of key personnel,

finance, procurement, housekeeping, security and

administrative support personnel.

. Assured the facility and the well-being of the patients

was within the accreditation standards.

. Worked closely with the activity therapists to assure

financial requirements were met to meet the needs of the

patients.

Education Anacostia High School with Honors

Charles County Community College

Additional Skills Customer Service representative, proficient

with computers, copiers and faxes

References available upon request