Resume of Skills, Knowledge and Experience
Cidni Stewart
Tyler, TX 75707
abl62w@r.postjobfree.com
Profile:
I am in the process of becoming a degreed professional with 5+ years
experience in Management, Customer Service & Accounting. I am described as
highly analytical, personable with superior problem solving skills, capable
of multi-tasking in a fast past environment, completing projects within
deadlines, and is a dedicated team player. My strong skills and knowledge
would bring any company refreshment and security that all jobs, duties and
tasks will be completed in a timely manner. My ability to multitask,
complete tasks quickly and learn rapidly as I go, is a rewarding benefit
that would bring any company success. My personality and friendly, yet
professional attitude not only bring clients to trust me, but also sets a
great mood with the team. I am ambitious, motivated and hardworking and I
always work to make sure my work is always at "top-notch" standard. I am a
personable Manager with a professional, competent and a successful track
record of profitable Manager talent for quickly mastering projects by being
diplomatic and tactful with professionalism at all levels. I am accustomed
to handling all tasks, demonstrated history of producing accurate
guidelines, flexible and versatile and also able to maintain a sense of
humor under pressure. I am very poised and competent with demonstrated
ability to easily transcend cultural differences. I thrive in deadline-
driven environments with excellent team-building skills and helping those
around me succeed.
Skills and System Experience Summary:
Marketing & Sales Report Preparation Rent Roll
Written Correspondence Budgeting Accounts Payable and
Colbalt Credit Screen Resident Retentions Receivable
Vin Solutions Lease Configuration Government and State vouchers
Car Research CRM Eviction Management
DealerSocket CRM On Site Management Housing and Urban Development
FMC Dealer Deposits/ Accounting forms
File Auditing Appointment Management Monthly Close Out Reports
Yardi Team Management
AMSI Outlook Express New Hire Management
Yield Star MicroSoft Office Management of Team Training
Collection Management Monthly Reports Schedule Management
Bluemoon Lexis Nexis Monthly Reports
Purchase Order Core Screening Quarterly Reports
Management Knowledge Tree Employee evaluation and
Invoice Preparation Expense Management Critiques
Client Connect MRI Data Entry 60 WPM
Website Management
Forecasting Goals and Monthly
Progress
E-Pay
Professional Experience:
Royal Properties: The Reserve Apartments
Full Time February 2014- Current
Community Manager
Full Management of 324 Units
Coordinated the Budget, Marketing, Revenue, Capital Billing, Maintenance
Expenses, Leasing Team, Resident Affairs and Customer Service
Turnover Management and Make-Ready Management
Manage Maintaining Long-Term Residents and Resident Renewals
Manage Landscaping and Property Up-Keep
Oversaw front-office operations and provided impeccable customer service.
Solely over saw collections, rent roll and evictions
Daily tasks were structured to develop and implement strategic marketing
plan and maintain current marketing resources.
Managed Ledgers, payment processing, leasing, background checks, time sheet
management, and website management.
Collected bills for both the owner and corporate, and office coded them for
the accounts payable batches.
Monthly accounts payable bills that required account coding process and
file auditing, as well as processing.
Responsible for the deposit accounting for all accounts on property, and
vender deposit accounting, accounts payables and receivables.
When purchases or ordering products, supplies or vender orders for the
property, was in charge of collecting and tracking receipts and petty cash
for monthly Close out Reports.
Monitored rent increases, late payments, collections, file audits and
evictions that were to be filed and executed.
Gathered all information of Accounts Payables, receipts, vender orders,
petty cash, rent roll, collections, evictions and eviction costs together
for the monthly Close Out Report which was to be tracked using Excel and
submitted to headquarters through the documenting systems.
Coordinated vendors service and agreements as needed for services and
collect work orders and receipts.
Inventory management and supply ordering to keep the office running
smoothly and professionally.
Inspected grounds and vacancies daily and assess individual needs and
vender orders.
Weekly Resident notices and monthly resident retentions were a task
performs throughout the week.
Mckinley INC. :Varsity Place Apartments Full Time Oct. 2013 -
Feb. 2014
Assistant Manager/ Customer Service Manager
Oversaw front-office operations and provided impeccable customer service.
Solely over saw collections, rent roll and evictions
Daily tasks were structured to develop and implement strategic marketing
plan and maintain current marketing resources.
Managed Ledgers, payment processing, leasing, background checks, time sheet
management, and website management.
Collected bills for both the owner and corporate, and office coded them for
the accounts payable batches.
Monthly accounts payable bills that required account coding process and
file auditing, as well as processing.
Responsible for the deposit accounting for all accounts on property, and
vender deposit accounting, accounts payables and receivables.
When purchases or ordering products, supplies or vender orders for the
property, was in charge of collecting and tracking receipts and petty cash
for monthly Close out Reports.
Monitored rent increases, late payments, collections, file audits and
evictions that were to be filed and executed.
Gathered all information of Accounts Payables, receipts, vender orders,
petty cash, rent roll, collections, evictions and eviction costs together
for the monthly Close Out Report which was to be tracked using Excel and
submitted to headquarters through the documenting systems.
Coordinated vendors service and agreements as needed for services and
collect work orders and receipts.
Inventory management and supply ordering to keep the office running
smoothly and professionally.
Inspected grounds and vacancies daily and assess individual needs and
vender orders.
Weekly Resident notices and monthly resident retentions were a task
performs throughout the week.
Five Star Ford of Plano
Full Time Jan. 2013-October
2013
Internet Sales Manger
Assuming a leadership role in decision making for sales
Perform salesperson duties, closing numbers; demonstrate products, deliver,
etc.
Professional correspondence to customers and vendors was in charge of
recruiting and retaining quality applicants.
Set and met customer service standards that were to be met daily.
Conducted weekly reports of follow-ups, appointments and sales for
personal.
.Pass and maintain certified status; retaining knowledge and distribute it
accordingly for growth in sales
Freedom Chevrolet
Full Time -August 2012- Feb 2013
BDC Manager/ Customer Service Manager
Assuming a leadership role in decision making, daily duties consisted of
motivating personnel and team members and conducting staff meetings.
Professional correspondence to customers and vendors was in charge of
recruiting and retaining quality applicants.
Set and met customer service standards that were to be met daily.
Conducted weekly reports of follow-ups, appointments and sales for the
team.
Collate Monthly corporate Close out Reports that displayed profit made,
goals met or miss, etc.
Responsible for enhancing employee performance to meet growing market needs
and generating more profit.
BH Properties
Full Time - May 2010- August
2012
Assistant Manager/ Leasing Agent
Oversaw front-office operations and provided impeccable customer service.
Daily tasks were structured to develop and implement strategic marketing
plan and maintain current marketing resources.
Budgeted for the marketing and had to provide Excel reports displaying
profit and results of the marketing plan.
Managed Ledgers, payment processing, leasing, background checks, time sheet
management, and website management.
Collected bills for both the owner and corporate, and office coded them for
the accounts payable batches.
Monthly accounts payable bills that required account coding process and
file auditing, as well as processing.
Responsible for the deposit accounting for all accounts on property, and
vender deposit accounting, accounts payables and receivables.
When purchases or ordering products, supplies or vender orders for the
property, was in charge of collecting and tracking receipts and petty cash
for monthly Close out Reports.
Monitored rent increases, late payments, collections, file audits and
evictions that were to be filed and executed.
Gathered all information of Accounts Payables, receipts, vender orders,
petty cash, rent roll, collections, evictions and eviction costs together
for the monthly Close Out Report which was to be tracked using Excel and
submitted to headquarters through the documenting systems.
Coordinated vendors service and agreements as needed for services and
collect work orders and receipts.
Inventory management and supply ordering to keep the office running
smoothly and professionally.
Inspected grounds and vacancies daily and assess individual needs and
vender orders.
Weekly Resident notices and monthly resident retentions were a task
performs throughout the week.
Education:
1. Troup High School: Diploma 2010
2. University of Savannah, GA Online: Business Management: 2011-Current
Professional References:
(References only to be contacted after interview & after permission has
been given from applicant to allow applicant to give proper notification.)
1 Jennifer Schmidt: 217-***-****- Operations Director- Royal Properties
2 Rachel Beaupre: 217-***-**** - Marketing Director- Royal Properties
3 Kimberly Rinehart: 903-***-**** - Executive Assistant- SAY Plastics
4 Jessalin Spivey: 903-***-****- Accounts Payable- Crown Motor Company
5 Tatum Bolton: 903-***-****- Property Manager- The Ashton