Summary of Qualifications

Career objective- To Obtain a challenging leadership position applying

creative problem solving and

management skills with a growing company to achieve optimum utilization of

its

resources and maximum profits.

Career Summary-

- An innovative, result-oriented management professional with over 15 years

of experience.

- Extensive experience system administration, management and maintenance

and hardware/software solutions.

- Exceptional skills in implementation of policies and programs to business

needs.

- Proficient in providing the best alternative, which can increase the

operational efficiencies.

- Excellent in managing and supervising the projects.

Professional Experience

Mylan inc - Pittsburgh Pennsylvania

November 2013 to

present

Engineer Global IT infrustructure Services

Brought on board by global pharmaceutical company to assist in the design

management and implemantion of a global platform delivery service using

Microsoft, Citrix and VMware technologies. Acting as program manager,

Successful definition, implementation and delivery of complex programs that

required cross-functional collaboration and interdependencies between a

group of projects and related activities within the constraint of scope,

quality, time and budget and under circumstances involving multiple

moderate-probability, moderate-impact risk factors. Managed matrixed

employees and contractors who serve on a group of project teams and within

departmental work groups to achieve a coordinated benefit.

( Performed technical design, system integration, supportability

analysis and advanced operational maintenance for enterprise IT

infrastructure including advanced development and optimization of

VMware and Citrix technologies.

. Worked with senior management to assemble project teams and work

groups to produce deliverables required to achieve the objectives of a

defined corporate program. Lead project managers and work group

leaders in the development and maintenance of comprehensive plans for

a defined corporate program.

. Organized, direct and coordinate cross-functional activities to focus

corporate resources on the successful delivery and implementation of

the desired results for a defined corporate program and/or strategic

initiative.

. Worked with the executive sponsor of a corporate program (VP or

higher), and other management as required to achieve the objectives of

a defined corporate program. Acquire detailed understanding of the

business objectives for an assigned area.

. Monitored and evaluated the progress, alignment and financial "health"

of a cross-functional group of projects and related activities, which

together, constitutes a defined corporate program. Direct corrective

action as needed to maintain the viability of the program. Reported to

the Executive team/sponsor/Steering Committee on the progress,

business impacts and strategies around the program(s).

. Assessed risks that might jeopardize successful achievement of the

desired results of a program, develop risk mitigation strategies and

tactics, and implement risk mitigation plans.

Coventry Health Care, Inc. - Cranberry Township, Pennsylvania 2004 - 2013

Manager, Systems Engineering (Virtualization team, Citrix, ESX

Infrastructure and Cyber Security)

Earned promotion by this diversified national managed healthcare company to

manage a team of engineers providing technical support design and

deployment of Wintel based systems. Collaborates with internal and external

business partners in the planning and design of systems. Responsible for

hiring staff, training, work assignments, employee evaluations and Data

Center budgeting.

. Reduced hardware costs by 20% and improved uptime of critical Wintel

systems through effective management of system and application

migrations into ESX Platform.

. Lowered software costs by 10% through the consolidation of core

systems in to Citrix, improving application accessibility and

providing a more stable environment for the business.

. Served as Technical Infrastructure Lead on the acquisition of 30+

offices and 3,000 users migrating to a corporate infrastructure with

zero downtime and within critical time constraints.

. Managed the blending of three separate IT groups into one department

and reduced the combined service ticket queue by 80% within 30 days.

Masters an understanding of the regulatory and audit requirements with

respect to information security and privacy issues.

. Conceptual design and management of system, database and application

architecture.

. Extensive knowledge of networks technologies (protocols, design

concepts, access control)

. Extensive knowledge of security technologies (encryption, data

protection, design, privilege access, etc)

. Proficiency in interacting with executive level clients.

. Proficiency in time management, communications, decision-making,

presentation and organizational skills.

. Proficiency in planning, reporting, establishing goals and

objectives, standards, priorities and schedules.

. Excellent decision-making and problem solving skills.

. Excellent verbal and written communication skills to technical and non-

technical audiences of various levels in the organization.

. Proficiency in establishing and maintaining effective working

relationships with employees and clients.

Senior Systems Engineer Consultant 2004 - 2008

Tasked with leadership responsibility of a multi-site Citrix farm design

and support group and ensuring execution of executive management

initiatives. Responsible for performance feedback, team development,

delegation of workload and establishment of support policy and procedure.

. Acted as escalation point for all project and field personnel issues,

ensuring compliance with technical guidelines and standards within a

1700 server Xen app 5.0 farm.

. Integral member of the CIO team providing solutions to daily

management issues, balancing staff and customer needs and managing day-

to-day internal and external relationships.

First Citizen Bank - Raleigh, North Carolina 1998 - 2003

Network Administrator, Corporate Server Team

Brought on by this full-service financial services institution to manage

field support activities and offer customer assistance to end users of the

Corporate Trust department. Served as project manager for application

testing, design and installations for back office business units and

maintenance of licensing.

. Orchestrated the migration of the Trust Department from Metaframe 1.8

to Metaframe XPE moving to current technology and a stable platform

thereby reducing downtime.

Education/Leadership and Technical Training

Dean Institute of Technology - Pittsburgh pa. 1994

Associate Degree in Electrical Technology

American Management Institute: High-Impact Decision Making: Reducing Risk,

Maximizing Results (2011)

American Management Institute: Managing and Budgets. (2010)

Notre Dame University: Effective Leadership. (2008-2009)

Riverhead Training Institute: Windows 2008 and Xen App 5.0. (2010)

Pro Tech: Citrix Presentation Server 4.0. (2006)

Tech Train: CCNA, CCEA, MCSE NT 4.0, Windows Clustering 2K. (1998- 2003)

North Carolina Wesleyan College: Computer Information Systems. (1999-2001)

ACE certification (2013)

ITIL and PMP (2011-2013)

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