Lawrence Okeith

**** ******** ******* #**, ***** Vista, CA 91915

abl5hn@r.postjobfree.com

310-***-****

SUMMARY OF QUALIFICATIONS

Dedicated Professional seeking a challenging position in the field of Information Technology. Demonstrated

ability to read and interpret schematics and system boards, troubleshoot and repair personal computers. Able to

maintain customers system in peak operating condition and provide timely solutions to technical and software

problems. Over nine years of diverse experience in customer service, system installation, security, configuration,

desktop support, training and maintenance. Also can work efficiently under pressure and adapt immediately to

constantly changing circumstances.

SUMMARY OF SKILLS

Hardware/Software installation, configuration, upgrades, and troubleshooting.

Network administration in Windows & UNIX/LINUX environments

Microsoft Windows Operating Systems 2000/ME/XP/Vista /Windows7

Network Installation, Configuration, maintenance, troubleshooting, and router configuration.

Cabling/Cat5 (Telecomm/Data), Terminations (Patch/Client/Hub/Switch, OSI and DOD fundamentals

Managing/troubleshooting LANs Hardware/Software Diagnostics

Microsoft Office/Excel/Visio/SQL UNIX fundamentals

Network implementation and support MS Exchange

Other Skills:

9 Years experience as Technical support Microsoft Word, PPT, Excel

Perform independently and as team member Crisis Evaluation & Response

Adaptability to high performance environment Provide direct and indirect support

Good Communication skills Provide verbal and written status reports

Combined training and experience in the electrical assembly and computer networking

PROFESSIONAL EXPEIRENCE

11/12- Present Technical Support Level 2/ Carefusion / San Diego, CA

Provided technical support to internal and external customers to resolve issues and answer

questions regarding proprietary software and hardware with the main focus on the Pyxis

Dispensing products. Operated Microsoft SQL to manipulate customer database for

troubleshooting needs.

02/10-08/12 Network Administrator/Naval Medical Center / San Diego, CA

Provide technical support to customers in need of advice, assistance, and training in applying hardware and

software systems. Systems Administration – install, configure, troubleshoot, and maintain hardware and software

to ensure the availability and functionality of systems including CHCS, Essentris and ALTA. Network Services –

test, install, configure, and maintain networks including hardware (printers, servers, hubs, bridges, switches, and

routers) and software that permit the sharing and transmission of information throughout NMCSD.

11/05-01/09 Data Entry Technical Support Specialist / EDS Corporation / San Diego, CA

Responsible for various information technology functions and multi-task procedures, such as

communicating with managers and customers, conducting computer data entry, while researching and

corresponding with co-workers and customers via e-mail and the intranet, and sending and receiving

information using a facsimile machine, Utilize active directory daily to modify directory structure, user,

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group network objects, and to navigate through multiple networks and domains.

04/05-11/05 Technical Support Representative / Aradiant Corporation / San Diego, CA

Diagnose of D-Link products in order to resolve broadband and wireless connectivity issues on routers and

adapter networks as well as other networking devices. Remotely established TCP/IP, LAN, WAN and protocol

configurations. Professionally oriented customer with multi-task procedures, questions and concerns

04/99- 04/03 Electrician and Technician/ SSID Clearance/ United States Navy / San Diego, CA

Produced, handled and stored liquid oxygen and nitrogen to support flight operations and other shipboard

operations. Effectively managed work center Training Program that led to a 40% increase in shop qualifications.

Assisted in the repair of a Refrigeration Compressor saving the Navy $20,000 in maintenance cost.

EDUCATION /FORMAL TRAINING

University of Phoenix – San Diego, CA Oct 2009 – May 2011

Information Technology

Cisco – San Diego, CA Jan 2005 – Jan 2006

(CCNA Partial completion – Planned completion 2014)

Networking

United Education Institute – San Diego, CA Feb 2005 Certificate

Computer Systems Technician

San Diego City College – San Diego, CA Sept 2003- Jun2004

(20 units obtained toward AA)

General Studies

US Navy – San Diego, CA Aug 2001 Certificate

(4-Days - 32-Hours)

Electrical Assembly

US Navy – San Diego, CA Dec 1999 Certificate

(60-Days - 320-Hours)

Naval Electrician Technician School

References Available Upon Request

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