Mohammad Zaki Bin Ameer

Blk ** Telok Blangah Heights

#**-***

Singapore 100075

(+65) 91057897

abl5hc@r.postjobfree.com

Abilities

More than 10 years of food & beverages experienced.

Strong knowledge of different types of beverages and liquors of its characteristic and origin.

Profound knowledge of quantity beverage purchasing, receiving and storage.

Great ability to maintain inventories and requisition of supplies and equipment.

Uncommon ability to instruct, evaluate and supervise employees.

Remarkable ability to communicate and work well with others.

In-depth ability to plan work schedules and maintain work standards.

Extremely productive in a high volume, high stress environment.

Strong ability to maintain favorable public relations.

Highly organized and detail oriented

Strong ability to recognize intoxicated or unruly patrons and to resolve the problem.

Self starter with a can do attitude.

Employment History

Jan 2014 –Dec 14 Dimbulah Coffee, Singapore

Store Manager,

Ensure each and every beverages served are of the best quality accordance to conpany protocol.

Ensure all guests are provided with outstanding service.

Always act in the best interests of the company with regard to minimize costs and maximize

revenue within the bounds of the Operations Contact.

Responsible for food hygiene, and health and safety issues.

Provides leadership and guidance to all team members.

Ensure proper cash management controls are followed by all team members as per departmental

policy.

Ensure the food & beverage operations are properly staffed with trained competent individuals

(schedule all team members for refresher training)

To monitor and ensure daily hygiene and work practices in both service and production(Food

Handling

Training Protocol as per Ministry of Health)

Ensure wastages is minimized and properly recorded.

Responsible for profit and lost report generation on a per needs, monthly and fiscal basis.

Performs administrative duties such as, but no limited to scheduling, inventory, recruitment and

interviewing new

team member.

To manage and ensure proper staffing and supplies level.

Other duties as assigned by Operation Manager.

Reason for Leaving: Looking for better career opportunity

Last Drawn Salary:$2500

Oct 2013 -Jan 2014 Erwin's GastroBar, Singapore

Floor Supervisor, Senior Executive

Supervise seasonal staffs and train trainees which include training, scheduling, monitoring and

reviewing work and ensuring smooth work flow. Take orders and serve all beverage requests,

using suggestive selling techniques.

Sold and served beverages to guests in a professional and upscale manner. Maintained excellent

rapport with guests and stimulated sales through professionalism. Performed other tasks as

assigned by Manager or F&B Executives.

Reason for Leaving: Better opportunities

Last Drawn Salary:$2200

Mar 2010 – Sep 2013 Marina Bay Sands, Singapore

Assistant Manager, Food and Beverage of Poolside

Ensure all guests are provided with outstanding service.

Always act in the best interests of the company with regard to minimize costs and maximize

revenue within the

bounds of the Operations Contact.

Responsible for food hygiene, and health and safety issues.

Provides leadership and guidance to all team members.

Ensure proper cash management controls are followed by all team members as per departmental

policy.

Ensure the food & beverage operations are properly staffed with trained competent individuals

(schedule all team members for refresher training)

To monitor and ensure daily hygiene and work practices in both service and production(Food

Handling

Training Protocol as per Ministry of Health)

Ensure wastages is minimized and properly recorded.

Responsible for profit and lost report generation on a per needs, monthly and fiscal basis.

Performs administrative duties such as, but no limited to scheduling, inventory, recruitment and

interviewing new

team member.

To manage and ensure proper staffing and supplies level.

Other duties as assigned by the Director of Beverage Operation.

Course Attended: Up Your Service - Management by Ron Kaufmann (2012)

WSQ in Food Hygiene (2012 & 2013 )

WSQ in Food & Beverage Operation (2011)

Reason for Leaving: Personal Commitment

Last Drawn Salary:$2840

Nov 2008 – Feb 2010 Grand Sabai Sabai, Singapore

Floor Supervisor, Senior Executive

Supervise seasonal staffs and train trainees which include training, scheduling, monitoring and

reviewing work and ensuring smooth work flow. Take orders and serve all beverage requests,

using suggestive selling techniques.

Sold and served beverages to guests in a professional and upscale manner. Maintained excellent

rapport with guests and stimulated sales through professionalism. Performed other tasks as

assigned by Manager or F&B Executives.

Reason for Leaving: Outlet Shifting

Last Drawn Salary:$1800

Nov 2005 – Oct 2008 Ministry of Sound, Singapore

Floor Captain, Senior Executive

Take orders and serve all beverage requests, using suggestive selling techniques.

Sold and served beverages to guests in a professional and upscale manner. Maintained excellent

rapport with guests and stimulated sales through professionalism. Supervise seasonal staffs and

trainees which include training, scheduling, monitoring and reviewing work. Assist Operational

Supervisor in terms of paper work and report directly to Manager. Performed other tasks as

assigned.

Recommended “Staff of the Month” Certificate

Course Attended: GEMS Course (Going the Extra Mile Service)

Spirits & Mixologist Course by Horeca School of Excellence

Beer Course by Asia Pacific Brewery (APB)

Reason for Leaving: Retrenchment

Last Drawn Salary:$1500

Mar 2004 Nov 2005 Marina Properties Pte Ltd

In-House Security Officer

To ensure building safety and security of tenants as well as properties at all times. Learnt to

detect a suspicious situation or character when it arouses. Operate the Fire Command Centre

(FCC). Learnt to tackle problem solving such as breakout of thefts case and anonymous calls or

articles.

Course Attended: St. John Brigade First Aid Course

Reason for Leaving: Better Job Opportunity Last Drawn Salary: $1100

Mar 2001 Nov 2001 Coffee Bean and Tea Leaf

Part time Barista

Performed Barista to prepare the different coffee and tea beverages. Performed Cashiering in

handling cash flow.

Reason for Leaving: Prepared for National Service (NS).

Last Drawn Salary: $1100

Jun 2000 Mar 2001 Caf Les Amiz'

Full-time Server

Served a 5 stars Caf Cuisine's. Learnt different types of Chef's special dishes daily.

Prepared finger foods and beverages. Learnt table setting and managing fine-dining concepts.

Reason for Leaving: End of Contract

Last Drawn Salary: $1200

Sep 1999 Jun 2000 Country Sports Pte Ltd

Sales Assistance

Recommend product to meet customer requirements. Do daily sales report and stock inventories.

Assigned as in charge of the daily cash flow. Learnt to tackle different types of need and

expectation from customers. Promote and up selling different types of shoes and sporting

apparels.

Reason for Leaving: Outlet Shut Down

Last Drawn Salary: $1000

Mar 1999 Sep 1999 Starbucks Coffee

Part-time Barista

Performed Barista to prepare the different coffee and tea beverages. Performed Cashiering in

handling cash flow and settlement.

Reason for Leaving: Holiday Job

Last Drawn Salary: $900

Jan 1999 Jun 1999 Marina Mandarin / Pan Pacific Hotel Singapore

Part-time Banquet Staff

Prepared the table setting of Banquet Ballroom according to accustom functions either Western

or Oriental cruisine. Served the food and beverages as per ordered. Performed other tasks as

assigned.

Reason for Leaving: Holiday Job

Last Drawn Salary: $900

Jan 1998 Jan 1999 Compaq Computer's Pte Ltd

Packer cum Admin Assistance

Data Entry of Imported monitors and spare parts. Packaging of Import and Export items of

Compaq Computer's internal and external spare parts. Storage of items in allocated location.

Assist in Adminstartion. Submission of daily report. Assigned as a mainly in-charged of

importing and exporting of spare parts. Liaise closely with forwarders.

Experienced In SAP Programme

Reason for Leaving: Monitor Hub Closed down.

Last Drawn Salary: $1500

Jan 1997 - Feb 1998 Beaver's The American Pub

Server cum Bar Boy

Served a variety of Tapas and Beverage. Provide customer service and maintain a favorable

public relation. Performed Basic Bar-tending.

Reason for Leaving: Change of Management

Last Drawn Salary: $1300

Education History

Jan 1993 – Nov 1999

Gan Eng Seng School

GCE O Level

Jan 1988 – Nov 1992

Blangah Rise Primary School

PSLE

Languages Proficiency

- English (spoken & written)

- Malay (spoken & written)

Course Attended

Up Your Service - Management by Ron Kaufmann (2012)

WSQ in Food Hygiene (2012 & 2013 )

WSQ in Food & Beverage Operation (2012)

People Management Fundamental and Essential of Supervision (2013)

Kaplan Advanced English Course by Kaplan University (2013)

GEMS (Going Extra Mile Service)

St. John Brigade First Aid Course

Spirits & Mixologist Course by Horeca School of Excellence

Beer Course by Asia Pacific Brewery (APB)

Sana AntiDrug & Inhalant Abuse Badge Scheme

MICRO Skills – Advanced in Windows Software

Personal Particulars

Date of Birth: 04 September 1981

Nationality: Singaporean

Gender: Male

Marital Status: Married

Expected Salary: $3000

Notice Period- immediate

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