Darlene m. hamm

*** ******* ***., **. *******, IL. 60174, Phone 630-***-****

abl57g@r.postjobfree.com

Professional Experience:

Senior Flexonics Bartlet, Illinois Dec. 2010 - Current

Account Receivable

• Processed Customer Invoices and credits.

• Reduced A/R balance of 30 days from 4.9% to less than 1% in a year’s time.

• Immediate follow up on customer credits and deductions have dropped from

3% total to 1.5% in a year’s time.

Process all credit application.

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Cash Application

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Run Daily Sales Dollar Reports and handles Month end closings.

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Central Ink Corporation, West Chicago, Illinois Aug. 2007 – January 2009

Account Receivable Specialist

• Processed Customer Invoices and Consignment Billing.

• Issued Rebates and Statements Monthly.

• Resolved all Customer Billing questions and problems.

• Handled cash application, account reconciliation and accounts receivable.

Illinois Paper Company, Bolingbrook, Illinois Sept. 2005 – Aug. 2007

Account Representative

• Account Executive/Customer Service responsible for providing product

information, pricing and delivery for 450 Customers.

Handled the selling new products to existing customers.

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Chas Levy Circulating Company, Lisle, Illinois May 2000 – April 2005

Sales Account Representative (04/03 – 4/05)

• Account Executive responsible for 6 chains (Scott’s, Strack & Van Til,

Wiseway, Sunset Foods, Treasure Island, and Sterk’s).

Supplied support for Director of Sales on Walgreen’s, CVS and Rite Aid.

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Set-up new accounts, book promotions, rack ordering and handling product at

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retail level.

Accounts Receivable Supervisor (5/00– 04/03)

• Supervised 10 employees in A/R.

• Monitored and analyzed A/R past due balances for over 1500 customers.

• Researched and resolved customers billing and credit disputes.

• Placed and released customers on credit hold.

• Reconciled payment and credit discrepancies.

• Posted checks received via lockbox, mail or EDI.

• Reviewed and corrected accounting entries revealing nearly $90,000 in unpaid

or misapplied checks and compiled reports.

Analyzed and compiled reports on A/R balances.

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Prepared presentation of past due accounts for Senior Management.

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Reduced A/R balance by over 40%.

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Special project – Collection of $500,000 remaining open balances for Chas.

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Levy Transportation Company after its sale in June 2003.

Royal Office Products, Burr Ridge, Illinois July 1997 – May 2000

Customer Service Manager

• Customer Service Manager with 20 employees.

• Trained Customer Service Representatives and monitored incoming calls.

• Handled 600+ calls per day plus incoming faxed orders.

• Provided product information, pricing and delivery status on product line of

55,000.

McLarens Toplis, Chicago, Illinois October 1996 – July 1997

Regional Collection Supervisor

• Collection for delinquent commercial accounts.

• Maintained customer files and mailing of Monthly statements.

• Posted checks via mail and lockbox.

Education:

Currie High School, Chicago, Illinois

American Management Association Certificate in Management Training

American Management Association Certificate in Sales Training

Applicable skills:

Proficient in a variety of software applications including: Microsoft Word, Excel,

Power Point, Publishing, Sales Logic, Outlook Express, Lotus Notes, AS400, Compass

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