Lawrence Fox
Richmond, CA 94805
abl502@r.postjobfree.com
SUMMARY
A Business Professional with more than 12 years of combined expertise in
Management and Human Resources. Experienced in Staff Development,
Policy/Process Design, Auditing, Compliance and Administration. Worked in
Insurance, Legal, Publishing, Records Management, Security and Technology
industries. Successful in building and strengthening dependable teams,
maintaining confidentiality and executing tasks that make a positive impact
to the bottom line.
AREAS OF EXPERTISE
? Employee Relations ? Payroll
? Time Management ? Career Counseling
? New Hire Process ? Sarbanes-Oxley
? Oracle Database 10 ? Benefits Coordination
? PeopleSoft 8 ? Project Management
OBJECTIVE: An exciting opportunity as a Human Resource Professional with a
focus on Benefits, New Hire Processes, Payroll, Employee Relations and
Administration of HR documentation in an environment where strong
communication and client relations are key drivers in team environments.
Professional Experience
Merit Resource Group (HR Staffing), San Ramon, CA
2008 - 2010
Client: Aurora Biofuels, Inc., Alameda, CA
Confidential HR Consultant
Recently worked on a variety of projects including benefits, clean up of
personnel files and new hire processes, collection of appropriate
information and documentation.
. Auditing personnel files, establish baseline requirements, and assess
needs.
. Working directly with executives and staff to collect needed
information and provide metrics.
. Establishment and maintenance of Excel databases.
. Creation of personnel and benefits files & materials
Client: California State Automobile Association / AAA NCNU, San Francisco,
CA
Confidential HR Auditor and Projector Coordinator
Worked on long-term temporary confidential Human Resources Audit project.
Project required constant use of Excel, PeopleSoft, Passport (internal
database), and HireRight Pre-Employment Solutions.
. Audited over 7500 confidential hardcopy HR forms, determined if each
form met appropriate standards.
. Formulated course of action to collect appropriate information,
utilizing a new paperless system.
. Worked with top HR management, legal and communications departments to
develop appropriate verbiage to inform and request needed confidential
information from employees
. Reduced a potential liability of over $2.4 million to less than
$70,000.
. When assignment was ended over 97% of needed information was obtained
for compliance.
. Sent out numerous communiqu s regarding project, was key point of
contact with employees and managers, and worked with whole staffing
department (26 people) to collect information.
. Worked directly with executives and their staff to collect needed
information for executive employees.
. Acted as point person and lead with staffing members for project.
. Was key liaison with HireRight (3rd party pre-employment partner) and
helped to troubleshoot numerous challenges of utilizing a system that
was adapted especially for this project.
. Helped hundreds of employees through process and developed rapport
with numerous managers and supervisors helping to facilitate
completion of the needed forms.
. Ran various management reports daily to determine progress and
reported progress to supervisor.
Ajilon Professional Staffing (Temporary Staffing), San Francisco, CA
2007 - 2008
Client: California Pacific Medical Center San Francisco, CA
Worked on long-term temporary confidential Human Resources Audit project.
Project required constant use of Excel, Kronos (time keeping), and Adobe
Acrobat software to audit many thousands of records.
. Tasked with figuring out the most efficient and effective way to audit
hand written manual documents and correlate with computerized records.
Assessed the processes used by people (including supervisor) working
on the project, got their input, tried different approaches and
determined a system for use. Presented it to supervisor and was given
the green-light to proceed. My recommendations were later
incorporated into a best practices guide.
. When supervisor was offsite, there was a need for workload and work
flow assessment and communication with management. Seeing the need,
took it upon self to help with these areas. Management appreciated
the assistance and supervisor decided to use me as the "go to" person
when she was not on site and for a variety of special projects.
Client: GreenPoint Mortgage (Lee Hecht Harrison) Novato, CA
Career Development Center Assistant
Handled Day-to-day operations and logistics, assisted consultants from Lee
Hecht Harrison with activities related to outplacement services for large
employee population that was laid off from GreenPoint Mortgage (Capital
One.) Crafted and sent frequent communications via e-mail, mail and phone,
prepared materials for courses in career development, managed staff and
center calendars.
. Looked into salary ranges for class on "Negotiating Your Worth."
Utilizing Salary.com. Put together a step-by-step procedure for
navigating through the site to maximize effectiveness and getting
desired results. Created presentation materials and successfully
facilitated that portion of the class.
. Tasked with putting together a career fair for the employees of
GreenPoint Mortgage. Responsible for researching the largest and best
fitting employers in the region, developing lists of contacts,
available positions and etc. Contacted employers to attend the career
fair. Updated and maintained a database with pertinent data. As
various benchmarks were achieved I drafted e-mails, letters, posters
that were used to inform and advertise the event. Handled various
logistical issues, including badges, sign-in materials, maps,
security, employer relations, and flow within the event. Over 125
companies were contacted with at least 20 employers represented and
122 registered attendees. The event resulted in over 17 interviews
and several people being hired.
Iron Mountain, Inc., Oakland and Livermore, CA
2001- 2006
Billing Supervisor/Administrative Supervisor
Responsible for the smooth running of administration and billing
departments in compliance with company standards, policies and procedures.
Areas of supervision included Accounts Receivable, Accounts Payable,
Payroll, and some HR Functions. Primary workload centered on Daily,
Monthly and Quarterly Accounts Receivable Billing and Closings for Four
Districts (over several hundred million dollars per month) and processing
of non-standard billing, large amount debits and credits, and special
projects.
. Supervised, Trained, Counseled, Evaluated, and Disciplined Multiple
Employees (both Union and Exempt) in Team Building, Procedures and
Policy
. Awarded, by Iron Mountain's Chairman and CEO, Richard Reese, the TCS
Trailblazer Award for Q1 2006 for the excellent liaison and billing
work done with our Canadian sister company for the ongoing Morrison
Foerster LLP / JDS Uniphase project, which bought in an additional
$260,000 in revenue.
. Represented Billing Department in weekly Operations and multi-
departmental meetings
. Utilized Oracle for reporting and analysis
. Responsible for the Integration of Multiple Districts into a Regional
Billing and Administrative Model
. Facilitated the Conversion of New Acquisition to Company Billing
System
. Sounding Board and Resource for Account Managers, Customer Service and
Sales on a Variety of Projects and Issues
. Served as Temporary Customer Service Manager for 6 months and as back-
up as needed
. Customer Service / Problem Solving
. Communicated, Worked and Coordinated w/ various specialists and
managers on projects
. Researched a variety of challenging logistical situations for internal
and external clients
. Provided important communications to district and nationwide locations
AccessLaw, Inc., Richmond, CA
1998 - 2000
Assistant to the President
Managed the day-to-day operations of business. Handled billing, customer
service, technical support, quality assurance, supervision of office
employees and duties as assigned.
. Developed and Wrote Company Human Resources Policy emphasis on
Security and Safety with clear policies and procedures for computer
and internet security. Included: how to handle and a definition of
sexual harassment, time off requests, workplace consideration,
customer service and various specialized functions relevant to the
business.
. Implemented Employee Training and Evaluation
. Generated Job Descriptions and Recruited Several Positions
. Negotiated Licensing Contracts and Served as Liaison to Primaries of
Partner Companies
. Served as Backup Computer Systems Administrator
. Developed New Products for Publication
. Instrumental in Development and Selection of Marketing / Advertising
Endeavors
. Extensive Use of Research and Evaluation Skills with Internet and In-
house Databases
EDUCATION
UC Berkeley Berkeley, CA
B.S. Business Administration, emphasis Organizational Behavior
COMPUTER SKILLS
Microsoft Office Suite Adobe Acrobat Macintosh OS
Microsoft Access Mozilla Firefox FileMaker Pro
Microsoft Outlook Safe Keeper Plus Folio
Oracle Database 10 PeopleSoft 8 Safari
WordPress ConstantContact LinkedIn