Cindy J. Anderson

**** *. ****** **.

Littleton, CO 80127

abl42t@r.postjobfree.com

cell 303-***-****

A Senior Level Project Manager/Analyst with twelve (12) years experience in

the computer industry. Seven (7) years devoted fulltime to complex project

management within the enterprise storage environment. A Project Manager

with a diverse technical background including Administration. Known for

professionalism as well as being an ambitious, dedicated individual who

demonstrates strong ethics, excellent written and communication skills

along with excellent customer relation and knowledge training and transfer

skills. Extremely dedicated to superior customer service and high quality

job performance. Exceptional planning and problem solving abilities.

Proven leadership with ability to motivate coworkers and influence all

levels of management.

Professional Experience:

Sr. Info Security Analyst

First Data Corporation 2008 - 2009

. Responsible for coordination of scheduling on-site audits for Payment

Card Industry - Data Standard Security (PCI-DSS) secured card holder

data between First Data and Vendor Auditor's.

. Responsible for coordination of PCI Audit findings with Business Unit

technology office staff, Security Analysts and 3rd party vendors to

deliver application security compliance, meeting rigid industry

standards.

. Worked with 3rd party vendors to insure remediation of all audit

findings and to meet yearly Business Unit compliance dates for PCI-

DSS.

. Successfully met each Business Unit compliance date in 2008 and 2009.

. Responsible for communications to project team, middle and upper

management through verbal updates and status reports.

Project Manager

Atrilogy Consulting, Inc. 2007 - 2008

Consulting engagement with First Data Corporation.

. Responsible for successful project delivery, on time and within

budget.

. Achieved compliance with Payment Card Industry - Data Standard

Security (PCI-DSS) for First Data's secured card holder data.

. Lead cross disciplined project team to implement new security

infrastructure, Network Intelligence.

. Directed Business Unit technology office staff, Security Analysts and

3rd party vendors to deliver application security compliance, meeting

rigid industry standards.

. Lead project team with the successful implementation of new

infrastructure to support First Data's wireless warehouse environment.

. Responsible for communications to project team, middle and upper

management through verbal updates and status reports.

Project Manager

Agilysys, Inc. 2000 - 2007

. Responsible for successful project delivery. Duties include delivery

of the project plan, and detailed Statement of Work (PSOW). Maintains

and submits activity/progress/time recording reports to customers,

management, and sales. Responsible for the implementation and daily

management of activities, which are coordinated with EMC.

. Responsible for customer satisfaction. Ensures projects are

delivered on time, within budget and to the satisfaction of the

customer and sales

. Communicates to all EMC concerned parties any existing or potential

customer escalation issues. Proactively follows the EMC & Agilysys

escalation and change control process.

. Articulates the full value of the EMC Solutions and Professional

Services business benefit to the customer. Provides a single point of

contact during the project for all aspects of the engagement. Ensures

a strong and seamless relationship by maintaining communications about

the project to the team: sales, customers and delivery personnel.

. Responsible for planning business strategies and project management

plan for the implementation of an engagement within the standards of

the Project Management Model (PM2) & Agilysys methodologies. Defines

project scope, captured in the PS Statement of Work, by working

closely with the customer and Sales to identify specific customer

requirements. Requirements are categorized into a project plan

detailing schedules, controls, resources, costs and daily tasks.

Responsible for creating goals and milestones within a project to

ensure EMC's commitments to the customer are achieved.

. Provides Leadership to the Project management and Engineering delivery

teams by discussing past delivery experience and sharing issues

encountered

Product Specialist

Columbine JDS Systems, Inc. 1997 - 2000

Denver, Colorado

. Performed project management duties as an existing television

software system was migrated from DOS to Windows 95 and Windows NT.

Worked with business analysts and clients in gathering requirements.

Ensured development team was provided appropriate resources.

. Analyzed system design and recommended modifications.

. Worked with testing team to ensure proper software functionality.

Assisted documentation analysts in the development of user manuals.

. Coordinated and monitored BETA testing at international client sites.

Tracked defects reported by BETA test sites and ensured their

resolution.

. Coordinated enhancement implementation process and prioritized product

changes. Performed quality assurance duties and served as liaison to

development department.

. Developed and executed test plans and test scripts. Identified

software bugs and assigned them to development staff.

. Coordinated installations and downloads at client sites. Provided

third level application support for escalated issues. Maintained

connection utilities used to access client servers.

Media Consultant

Columbine JDS Systems, Inc.

. Traveled to client site to implement and train clients in the

Broadcast industry on BIAS/SalesLine.

. Part of the install team to load and configure the VAX or Alpha server

to run the CJDS software. Configured the PC's to use the software.

. Trained sales staff on the use of SalesLine, the Accounting and

Traffic departments on BIAS.

. Performed software upgrades and consulting to enhance station

procedures and policies.

. Provided support services for clients in a Call Center environment.

Examined inconsistencies in the software and offered solutions.

. Completed over 20 successful installs.

Education: Network Systems Administration Denver

Technical College

Certifications: EMC Enterprise Storage Fundamentals

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