VICTORIA BADEA

**** *. ********* ***.

Chicago, IL 60645

773-***-****

abl30r@r.postjobfree.com

1

* *********

* *******: Finance / Accounting & Economics - Academy of

Economic Studies, Bucharest, Romania

4 Undergraduate: Finance / Accounting & Economics - Academy of

Economic Studies, Bucharest, Romania

Stenography: Sthal Alphabet - The Art Institute,

Bucharest, Romania

Second Language: Romanian

Computer Skills: Microsoft Office / Banking Software: IBE, Banc Pac,

Deposit Pro

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5 EMPLOYMENT

5/06 - 01/10 Customer Service Representative / Senior Division, Devon

Bank, Glenview, IL

? Serviced Senior Citizen Residencies for all banking needs - daily

transactions

? Assisted and maintained professional banking relationship with customers

& upper management

? Worked with bank financial departments: Accounting, Audit, Bookkeeping,

Loan, Trust to resolve transactions

? Resolved customer Banking On-Line & ATM credential information issues

for customers

? Processed monetary cash transactions, balance cash drawer, & created

reports daily for bank compliance & auditing

? Worked with IBE, Banc Pac, Deposit Pro software programs to manage all

types of customer bank accounts:

- checking accounts

- savings accounts

- money market accounts

- CD's & IRA's

? Managed applications for Savings Bonds Series EE & I transactions for

customers

? Cross-sell bank products and services depending on customers' needs and

wants

? Arranged, organized and represented bank product services for special

events & fairs in the Chicago land area

? Responsible for timely correspondence, and all problem resolutions in

order to keep customer satisfaction

? Verified and confirmed customer credit reports / scores with TransUnion

? Processed check orders for customers from Harland Financial Co.

? Maintained knowledge of bank policies and financial center procedures &

and BVS regulatory standards

? Consistently met or exceed bank budget monetary goal expectations as set

by management

? Responsible for maintaining customer trust & confidentiality for all

customer business relationships

8/05 - 3/06 Homemaker Supervisor / LIHEAP Manager, European

American Assoc., Chicago, IL

? Assisted, verified, processed & managed the LIHEAP applications for

proper documentation through the

Community of Economic Development Association (CEDA) program, of Cook

County

? Provided homemaker services to seniors sponsored through the Long Term

Community Care Program of the IL

Department on Aging program

? Reviewed applications and selected best homemaker fit based on language

& cultural backgrounds through the

Coalition of Limited English Speaking Elderly program

? Assisted & managed food distribution for low income people through

Greater Chicago Food Depository, Chicago, IL

? Interviewed, assisted and organized training sessions for new employees

9/93 - 4/04 Payment Authorizer / Verifier, CEDA-Community of Economic

Development Assoc.

of Cook County, Inc., Chicago, IL

? Verified income status of low income families for IL utility grant (gas

& electricity)

? Reviewed and verified proof of proper income documentation & utility

bills for applicants

? Verified, approved, and directly processed payments to vendors,

emergency services, and cash assistance

? Authorized final payments for qualified applicants in Cook of County, IL

4/00 - 8/00 Enumerator, US Dept. of Commerce Bureau of Census,

Chicago R gional Centre, IL

? Interviewed assigned families for census statistics on (e.g. households,

ethnicity, salary, etc.)

? Completed census questionnaires for households & maintained personal

confidentiality

5/91 - 3/93 Office Manager, CDTA- Chicago District Tennis

Association, Cook County, IL

? Managed daily office functions for USTA members, process applications, &

account for membership fees

? Organized Tennis tournaments for each age division (juniors and adults /

singles & doubles)

? Managed membership quota and facilitated all of the Cook County district

Tennis programs

? Managed tennis rankings for junior and adult divisions for the Chicago

District and State of IL

? Worked with PC-File, Q&A, Safire program software to accomplish daily

tasks

1/90 - 12/96 Accountant, Badea & Co. Residential & Commercial

Remodeling, Chicago, IL

? Monitored & processed all payments, cash transactions, bank deposits,

and receipts for the business

? Evaluated & processed billing adjustments & check requests for vendors &

customers

? Contacted clients for payment collection and allocation of payments

? Processed quarterly taxes and inventory costs & maintained customer &

vendor files up to date

? Prepared General Ledger report analysis, crated loss & profit statements

quarterly, and managed budget

? Verified, managed and processed all employees' wages

? Kept records of all business assets: construction equipment and tools

? Assisted with marketing and advertizing for the business

5/87 - 4/90 Technical Clerk-Claim Department, Washington

National Insurance Co., Evanston, IL

? Verified & maintained health claim policy records up to date for the

company

? Assisted in the completion of customer forms along with the retrieval

and research of recorded documents

? Computer data entry, document filing, and posted changes to customer

records

? Provided information to customers in regards to certain insurance

policies & changes

? Evaluated and resolved discrepancies for customers with billing issues

? Processed document paperwork for each customer account

8/79 - 4/84 Accountant / Economist, Romanian Commerce

Department, Bucharest, Romania

? Produced financial statements - monthly, quarterly, and yearly for the

business branches

? Evaluated inventory of products & analyze corresponding General Ledger

data

? Reviewed and analyzed financial statistical data for all creditors and

suppliers

? Analyzed business data for: production, distribution, and consumption

of products for financial trends

? Forecasting consumer demand and sales for present business products

? Kept upper management appraised of all financial analysis and

statistical finding reports

REFERENCES Available upon request.

Contact this candidate