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Customer Service Administrative Assistant Accounts Payable

Location:
United States
Posted:
January 24, 2015

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Resume:

multiple tasks simultaneously and following through to achieve project goals. Seeking a role

Passion for initiating and facilitating continuous improvement. Possess integrity, initiative

Accomplishments

Bedford Park

Highwood

Evaluated customer needs and determined appropriate action, referring their questions to

Killeen

Summary

Highlights

Experience

November 2015

to

January 2015

April 2014

to

September 2014

September 2003

to

October 2012

Education

Debra Silva

5959 S Oak Park Ave

Chicago, IL 60638H: (773) 424-4027M: 773-***-****

abl2si@r.postjobfree.com

Dedicated and focused administrative assistant who excels at prioritizing, completing

of increased responsibility and authority.

and focus. Excellent communication skills in written and verbal.

Microsoft Office proficiency Self-starterExcel spreadsheets Report writingMeticulous attention to detail Strong interpersonal skillsResults-oriented Dedicated team player

Coordinated all department functions for team of 15+ employees.Received a merit raise for strong attention to detail, exemplary customer service andteam-player attitude.

United States Postal ServiceMail HandlerCounted and verified orders picked to ensure accuracy.Ensured customer satisfaction by providing highest quality of products by ensuring allequipment was properly installed and working correctly.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs.

United States Postal ServiceMail CarrierEstablished long-term customer relationships through prompt and courteous service.Resolved customer complaints and adjusted orders.Answered customer questions regarding shipments.

management when necessary.

Tiguas IncOffice ManagerMaintained detailed administrative and procedural processes to improve accuracy andefficiency.Verified and logged in deadlines for responding to daily inquiries.Handled and processed confidential customer information on a daily basis.Scheduled and confirmed appointments for entire management team., IL, IL, TX

2017

2005

Roosevelt University Chicago, IL, USABachelor of Science: Paralegal StudiesCoursework in English, Communications and WritingOffice Administration courseworkBusiness Writing seminar

American Intercontinental University Schaumburg, IL, USAAssociate of Science: Business Management3.58GPACoursework in Human Resource Management and Business Administration



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