Perkins Coie**** Third Avenue
Perkins
Suite ****
Suite
Seattle, Washington 98101-3099SYSTEMS OPERATIONS ANALYST - Job #S20100710fast learner
Seattle,
and a employee know from personal acquaintance your organization’s reputation as an excellent
and
employer andjoin the Perkins Coie team as a Systems Operations Analyst.
employer
to discuss my candidacyJune 22, 2010
Ms. Lisa Tuttle
Casey Family Programs
1300 Dexter Avenue North, Floor 3
Seattle, WA 98109-3542
RE: Server Administrator Position at Seattle Headquarters
Dear Ms. Tuttle,
In the IT business, often the best indication of a job well done is that your work goes unnoticed. The
network runs at optimum performance. Users have all the tools and applications they need to do their
network
jobs well. Problems that arise are handled quickly and effectively. System improvements and upgrades
jobs
are integrated smoothly.
This is the performance record I’ve built for nearly five years as a network administrator and IT
This
consultant for MatthewsDaniel, a Houston-based insurance adjusting firm with offices in 18 countries.
consultant
My daily responsibilities have included management of the firm’s five servers (including Exchange
My
Server, Blackberry Enterprise Server, and SQL Server), extensive user support and problem resolution
Server,
(help desk), and system backup and recovery. I’ve also worked closely with company management
(help
toward the acquisition of new technologies and tested and implemented system-wide improvements as
toward
necessary.
necessary.
I am a reliable worker with a strong work ethic who values continued learning and acquiring new
skills. Side-by-side with my duties at MatthewsDaniel, I have been working steadily toward
skills.
completion of an Associate’s Degree in Computer Systems Networking and Telecommunications as
completion
well as preparing for MCSE certification, which I hope to complete in the next 12 months. I also look
well
forward to pursuing a Bachelor’s Degree in the near future.
forward
After living in the Houston area for a number of years, my wife and I are looking to return to the Puget
Sound area where we both grew up in order to raise a family in the region we love. I would consider it
Sound
a tremendous opportunity to join an organization as well respected as Casey Family Programs and
tremendous
contribute to the success of the Technology Services department as Server Administrator. If you would
contribute
like to discuss my candidacy for this position, you can reach me at 713-***-****. It may also be
like
worth noting that I have a previously scheduled trip to Seattle early next month and would be available
worth
to meet in person on Friday, July 2. Should this not be possible, I would welcome the opportunity to
to
interview remotely or in person at any time that would work best for your scheduling.
interview
Best regards,
Ben Baxter
Benjamin S. Baxter
P.S. - A personal reference for me can be obtained from a former Casey Family Programs employee,
P.S.
Tiffany Washington. Tiffany can be reached at 206-***-**** or *******@******************.***.
*******@******************.***
Additional professional and personal references can be provided upon request.
Additional
Benjamin S. Baxter
9720 Broadway St. #228 Pearland, TX 77584 Phone: 713-***-**** **************@*****.***
Local Address: 2420 S. 219, Des Moines, WA 98198
th
network/server administrator
Level III – Intermediate/Advanced System Administrator
Objective Summary of qualifications: Four and a halfApproximately five years of experience in
A challenging position network/ server administration for energy loss adjusting firm with a network of offices
with a Puget Sound worldwide; detailed knowledge and ongoing training in Microsoft systems, including
area organization that Microsoft Windows Server 2003; proven analytic and problem solving skills with the ability
utilizes my technical to assess user needs, develop value added solutions, and execute technical solutions for
skills and experience improved operating efficiencies.
and supports long Technology Summary
term professional Operating Systems: Windows Server 2003, Windows XP, Windows Vista, Windows 7
Networking: DHCP, DNS, VPN, Firewalls, TCP/IP, Active Directory
growth.
Software: MS Office 2003/2007, VMware Sserver, Symantec Backup Exec,
Blackberry Enterprise Server, WSUS, Exchange 2003
IT Experience
Matthews Daniel IT Consultant: Network/Server Administrator
Houston, TX January 2006 Present
• Maintained company computer resources including servers, workstations,
Key Skills/
laptops, and printers
Attributes
Administered multi server Windows 2003 LAN, 50+ workstations and ~45 end
Fast Learner •
users including remote international users
Adapts well to new
Recommended, evaluated, purchased and maintained inventory of IT assets
environments •
• Purchased software licensing and tracked licensing compliance
Troubleshooting and
Administered and maintained Microsoft Exchange Server and Active Directory
problem solving •
user accounts
Server administration
Implemented and maintained system tape backups, installed robotic tape library
Backup and data •
and Symantec Backup Exec
recovery
Help Desk/End user support for hardware, software and Windows operating
User support •
systems
Produced system/network documentation and IT policies
•
• Maintained network security policy, addressed server security issues and applied
appropriate security patches and upgrades
Managed and Maintained Sonicwall firewall and VPN Access
•
Interests & Activities
Configured Exhange Sserver ActiveSync
•
• Installed and supported Blackberry Enterprise Server
Education & Training
Camping, Hiking,
Houston Community College, Houston, TX. GPA: 3.5 2007 Present
Reading, Cooking,
Community Certificate in Computer Systems Networking and Telecommunications completed in
Volunteering 2009. Six credits remaining for completion of Associates Degree of the same name.
Relevant Courses completed to date:
• Introduction to Networking ● Technical Writing ● Net+
• Implementing and Supporting Windows XP Professional
(MS Cert. Course No. 70 270)
• Managing and Maintaining a Windows Server 2003 Environment (70 290)
• Implementing, Managing, and Maintaining a Windows Server 2003 Network
Infrastructure (70 291)
Able to Relocate and Travel As Needed References Available Upon Request