IVAN SERRAN O

*** *** ****** *.*. Largo, Florida 33770

727-***-**** abl25c@r.postjobfree.com

PROFESSIONAL SUMMARY

COMMITMENT LEADERSHIP INTEGRITY

A proven visionary and strategic leader that translates resourceful strategies into ample results with the

best interest of clients, and fellow team members. Knowledgeable in planning and configuration as well as

dedicated on maintaining a reputation built on quality, service, and uncompromising ethics.

AREAS OF EXPERTISE

A+ Certification Forensic data recovery Interpersonal/Customer Service

Cisco Networking Network infrastructure Sales/Telesales

Windows systems Operations Management Loss prevention programs

Video security systems Legacy operating systems

PROFESSIONAL EXPERIENCE

Florida Career College, Clearwater, Florida

Program Head/Team Lead/ Instructor 7/2008 to

12/2014

Schedule instructors for upcoming classes.

Asses instructors performance.

Program revision, evaluation, and augmentation as required for accreditation compliance.

Evaluate student academic progress, and advise the proper path to follow to stay on track for graduation.

Generate academic advisory reports for Director of Education to maintain accordance with accreditation boards.

Organize and manage the ATB program in an efficient and successful format.

Quarterly reports so management can assess the logistics and benefits of the program.

Update educational program outlines as well as, daily schedules for accreditation compliance.

Florida Career College, Clearwater, Florida

Instructor 5/2008

8/2012

Instructor hands on for Windows XP/Vista/7 administration, troubleshooting, and maximizing OS

performance.

Instructor for Cisco Networking, Wireless technology, following OSI model, TCP/IP model, Networking

infrastructure design/administration, IPv4/IPv6 subnetting,

Windows 2003/2008 Server Enterprise for domain controller, AD, group policies, DNS, DHCP scopes, RRAS,

VPN, DFS, File sharing rights administration.

Linux, IDS, Network analyzing software, forensics, data recovery.

Compatible Computers, Inc., Clearwater, Florida

7/1990 5/2008

Network administrator

Perform audits on clients’ networks for security weaknesses, and licensing compliance.

Evaluate clients needs based on their every day applications and capabilities that require OS hardening to improve

system efficiency, security, and reliability.

Network infrastructure design, hardware configuration and installation.

Windows 2003 Enterprise Servers Active directory/domain controllers, Organizational Units, Group policy.

Implementation, and administration, active directory replication, DFS, fault tolerant environment design,

management and troubleshooting.

Extensive forensic data recovery, as well as data loss prevention programs.

Provide customer support for clients to solve issues in multiple environments via phone, and/or remote access.

Extensive experience on legacy operating systems, i.e.: MS –DOS 3.0 – 6.22, DR DOS, Windows 95, 98,

Millennium, 2000, XP, Windows 2000 Advanced Server, Windows NT Advanced Server and Small Business

Server network design, Windows 2003 Server Enterprise Edition, Active Directory, Group Policy, Organizational

Units, distribution groups, file/folder security rights, VPN, virtualization.

Configure Cisco routers.

Video Security Systems over LAN with remote access through VPN, and terminal server access, WAN video

network setup for online web presentation/conference.

Compatible Computers, Inc., Clearwater, Florida

2/1997 6/1998

Security Consultant

• Provided technical counsel on legal cases for data appropriation

• Provided forensic procedures to conduct in depth scans on different media types to recover deleted files,

without compromising the original media integrity.

• Duties included but not limited to verifying the process employed by opposite counsel to follow the proper

procedures, and protecting the integrity of the data collected within the investigation procedure.

ERTIFICATIONS

C

A+ Certification Comp TIA

2013

DUCATION

E

University of Central Florida Orlando, Florida

1990

Bachelor of Science in Electrical Engineering

Indian River State College Ft. Pierce, Florida

1983

Associate in Arts

Professional References Available Upon Request

Contact this candidate