Steven L. McCoy

**** ****** ****

Leander TX, ***41

512-***-****

Email: abl257@r.postjobfree.com

SUMMARY

Engineering Technician with experience in the Information Technology

Services and Semiconductor Industries. Proven ability to manage multiple

deadlines and tasks utilizing a broad brush of computer hardware and

software, including installation, configuration, and management and

troubleshooting.

EMPLOYMENT HISTORY

Dell Computer, Inc. -Austin, TX

(Oct. 2000 - Aug. 2009)

Development Technician Senior Analyst

. Software Validation of Dell drivers and Dell Control Point Software

working with engineering team to provide feedback on issues and corrective

measures to insure error free products across multiple platforms and

Operating Systems.

Tested software on portable, desktop, and workstations. Adding OS,

hardware and software required for testing.

Hand installs and also Network install of files and Operating System

from a shared networked file and data storage server.

. Shock, vibration, and package testing of desktop, enterprise, and

portable systems

Responsible for enterprise system testing at different design stages.

Configuring Systems hardware and software needed for testing and

insuring proper operation.

Rack Package Testing - Added systems to rack to be tested, completing

vibration and shock testing of packaged rack.

Tested storage devices and systems. LTO, DLT, DAT and NAS systems.

. Performed Network Administration duties for all test Lab server and

computer systems.

Managed local member and overseas partner access to lab server and

engineering team stored test data and information.

Managed member access to Dell Networked storage such as pub shares and

data shares used by shock and vibe engineers to store and share data with

local and overseas team members.

. Developed scripts for Flexstar Hard drive test systems for all on site

testing and testing performed at EOMs.

. Test and qualify for three line of business: portable, desktops and

enterprise systems in the shock/vibration/packaging environment.

. Preventative maintenance of shock and vibration equipment

. Train local team members and oversea partners in the use of equipment,

test procedures, and testing software

. Successfully helped launch multiple programs/platforms concurrently at

Dell

EDP contract services -Austin, TX (Sept. 1999-

Oct. 2000)

Engineering Technician

Contractor at Dell shock and vibe department

. Responsible for shock, vibe and package testing on enterprise, portable,

and desktop

systems.

Applied Materials -Austin, TX (Nov.1997-

Oct.1998)

Engineering Technician

.Final test of 5200 CVD systems troubleshooting and correcting issues

before shipment.

. Install and test heat exchangers, RF generators, and vacuum pumps

EDUCATION

Murray State University Bachelor of Science Electrical Engineering

Technology

MCSE and MCP Certifications Executrain - Austin Texas

Austin Community College Computer Repair, Pascal and C languages

KEYWORDS

Enterprise, Desktop and Portable systems hardware and software

Network Administration

Trained local team members and overseas partners in the use of equipment,

test procedures, and testing software

Microsoft Server, XP, Vista, and Windows 7 operating systems

P5000 Etch systems and 5200 CVD systems test and troubleshooting

Pneumatics, RF, and Microwave Technology

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