ERIC H. MCDOWELL

**** **** **** ******

Indianapolis, Indiana 46216

H: N/A C: 574-***-****

E-mail: abl13c@r.postjobfree.com

* ****** *******

A proven and innovative Team Player who is extremely dependable, competent, diligent, flexible and loyal.

An Information Technology specialist with extensive cost accounting/financial reporting background,

previous experience includes:

• 11 years as an IT Consultant and VP/Controller in the Educational Publishing Industry

• 11 years as a Programmer/Analyst and Cost & Financial Accountant serving the Recreational Vehicle

Industry

• 3-3/4 years as a Programmer/Analyst serving the Telecommunications Industry

• year in Production Support serving the Telecommunications Industry

• 2-1/2 years as a Sr. Computer Specialist Analyst – Functional, providing support for the U.S. Air Force

DIFMS/ABOM/NIMMS system

Major accomplishments consist of developing IT systems from scratch, proactively streamlining financial

and cost accounting procedures, and continued focus on cost reduction and efficiencies.

2 EDUCATION

B.S. in Computer Science Indiana Institute of Technology Fort Wayne, Indiana

Minor in Accounting and Business Administration

OTHER TRAINING AND SEMINARS:

1-day Management Seminar (In House-Modern Educational Systems) – put on by an IUSB instructor 1991

COMPUTER SKILLS: MS Office (which includes Outlook, Word, Excel, etc), Visio, and the Internet.

Programming languages of COBOL, C, SQL, Basic, and Fortran. Have worked with Oracle and Postgres

data bases, and Acu-COBOL. Unix, scripting, and PL/SQL (Amdocs). Tools such as TOAD, Remedy,

Reflections, and Mercury Test Director.

3 PROFESSIONAL EXPERIENCE

MAIN SAIL GROUP, LLC. (farmed out as a contract worker for the Ohio Board of Regents in

Columbus, OH)

Cleveland, Ohio; June 2014 to August 2014

Business Analyst – Responsible for gathering and documenting information about the current Financial Aid

programs (for a “Discovery Phase”), so that further decisions can be made on the direction of a “Rewrite of

the OBR HEI database system”.

Spent time meeting with Stakeholders/Subject Matter Experts, acquiring documentation on processes, data

elements, and “wish lists” for functionality for select programs.

TEKSYSTEMS, INC. (farmed out as a contract worker for U.S. Cellular in Madison, WI)

Madison, Wisconsin; March 2014 to June 2014

ERIC H. MCDOWELL PROFESSIONAL EXPERIENCE (Con’t) Page 2 of 6

Business/Data Analyst – Responsible for analyzing billing data, and develop/generate reports in Excel to

validate various quantifications within the billing process, and presenting results via email to various levels

of management, employees, and contract workers.

Days are spent in a “War Room” where meetings are held to discuss ongoing operations, defects, work-

arounds, etc., as well as share ideas/thoughts while working billing operations and/or defects/tickets.

Conversion from Amdocs Ensemble billing system to Amdocs Enabler based billing system has presented

many challenges for the business.

Work with TOAD (and Unix) to generate reports from PL/SQL scripts, and investigate issues.

PYRAMID CONSULTING, INC. (farmed out as a contract worker for Amdocs in Champaign, IL)

Alpharetta, Georgia; May 2013 to November 2013

Production Support Tier 2.5 – Entails investigating issues for the billing processes for several of

Amdocs clients. Amdocs clients at the Champaign office include Sprint, T-Mobile, Comcast, and a

few others.

Dealing with over 900+ databases, one needs to investigate logs (in UNIX), determine causes of job

failures, and take the appropriate actions to keep the billing process moving along (without much

delay). We deal with "End of Day" jobs (as well as EOW and EOM), Billing, Transmissions of files,

Alerts, and a few other issues.

Work with TOAD to handle queries, and investigate issues.

MIDWEST CONSULTING GROUP, INC. (farmed out as a contract worker for CenturyLink in

Monroe, LA)

Overland Park, Kansas; August 2012 to April 2013

Business Analyst / Applications Developer – Responsible for assisting a team of people that are working on

the Qwest Conversion project for CenturyLink, as well as CMS OGS, and “root cause investigations” for

billing issues.

Was initially hired to work on the conversion project, but it has been put on hold for a while, … so in the

meantime, I worked on the CMS OGS side of the business. The system that CenturyLink is working with

was developed by Amdocs, but CenturyLink has had sole responsibility of and further

development/modifications for the past 7 years or so.

Was told that the Conversion project was officially “scrapped” (never started) in early March 2013, but

continued to work on “root cause investigations” for the next month.

COMPUTER SCIENCES CORPORATION, INC. (farmed out as a contract worker for DoD DFAS

in Indianapolis, IN)

Headquartered in Falls Church, Virginia; February 2010 to July 2012

Sr. Computer Specialist Analyst - Functional – Responsible for assisting a team of people working on the

DIFMS/ABOM/NIMMS project for the Air Force. Duties included interaction with users and other on-

sight Functionals, User Conference Presentations, developments of Functional Specifications, Sub-System

Testing, System-Testing, Defect Investigation, and other miscellaneous tasks.

ERIC H. MCDOWELL PROFESSIONAL EXPERIENCE (Con’t) Page 3 of 6

Contracted to the U.S. government's Technology Services Organization (TSO) of the Defense Finance

Accounting Services (DFAS) in Indianapolis, IN, as a Sr. Computer Specialist Analyst on the Air Force's

Automated Bill of Materials (ABOM) and NAVAIR Industrial Material Management System (NIMMS).

Our team was put together as the result of a BRAC, moving the operations from Lexington Park, MD, and

entrusted with the job of developing a more comprehensive development process, that focuses on Air Force

regulations as the driver for much of the functionality. Unix, Oracle, Java, COBOL (old code), and JBOSS,

Remedy, etc., make up the environment.

1

• Developed an initial Functional Specifications document, for which our Team Lead was so

impressed with, he literally could not stop talking about it that first afternoon when it was presented

to him, and he made the decision for the team to use it as a template/starting point for our Functional

Specs in the future. Also developed a Detailed Program Design document for the programmers.

• Presented SCR's (Software Change Requests) to Air Force personnel at User Conferences, for

consideration/inclusion into upcoming releases.

• Analyzes functional requirements, evaluates system and network solutions, and prepares

detailed system design and program requirements.

• Develops test criteria, test plans, establishes test scenarios, analyzes test results, and documents

test discrepancies or defects for System Integration Testing (SIT), System Acceptance Testing (SAT)

and Customer Acceptance Testing (CAT).

• Collaborates with managers, technical and system experts of other DFAS and DoD financial

systems, and other Federal agencies.

• Prepares system documents and other technical documents as required to support the

development effort and to obtain system certification, working closely with designated system

manager to ensure application software meets all established criteria including Information

Assurance (IA) standards, system security and other related documentation and perform all of the

necessary related functions and testing requirements or system certifications or re-certification.

• Assists in providing technical customer support and help center services to the ABOM-

NIMMS user community at the U.S. Air Force's Air Logistics Centers (ALC's) in Warner Robins,

Georgia, Ogden, Utah, and Oklahoma City, Oklahoma.

MODERN EDUCATIONAL SYSTEMS, INC. (Previous employer)

Goshen, Indiana; March 2008 to December 31, 2008 (business dissolved by owner)

Manager of Accounting Functions – Responsible for the efficient running of the general financial functions

of this educational publishing business. Duties included Financial Reporting, General Accounting, Payroll,

Accounts Payable, Corporate Taxes, Cost Accounting (Bill of Materials), and various other administrative

responsibilities.

TEKSYSTEMS, INC. (farmed out as a contract worker for Amdocs in Champaign, IL)

Bloomington, Illinois; March 2006 to May 2007

Software Developer – Responsible for assisting a team of people that worked on the Sprint/Nextel

Conversion project for Amdocs. Duties included developments of Detailed Program Designs, COBOL

coding, Unit Testing, Sub-System Testing, System-Testing, Defect Investigation, and other misc. tasks.

Worked on the Conversion team here in Champaign/Urbana, developing processes to convert Sprint/Nextel’s

cellular billing data to Amdocs Ensemble billing system. Personally responsible for developing processes for

the conversion of Sprint’s usage data into Amdocs Billing system, to ultimately provide a unified billing

platform for the resulting merger of Sprint and Nextel. MF COBOL, C function development, some script

development, HP-Unix, and Oracle 9i.

ERIC H. MCDOWELL PROFESSIONAL EXPERIENCE (Con’t) Page 4 of 6

RELIABLE COMPUTER SOLUTIONS, INC.

White Pigeon, Michigan; May 2003 to July 2005

Programming Manager – Responsible for software development for clients in the Recreational Vehicle and

Manufactured Housing industry. Duties included scheduling of tasks for programmers, document analysis of

requirements as Impact Assessments, COBOL coding (AcuCOBOL), final review of code and testing.

2

• Introduced Impact Assessments as an analysis tool that we had produced at Amdocs in St.

Louis, and clients seemed very receptive to a more “professional approach”. In fact, the owners

were quite surprised that the clients responded so positively to such documented analysis.

• Estimation of project completion times were very accurate due to the time spent in analysis

when developing/documenting Impact Assessments.

• Commended by the President and CEO for ability to test for proper results and functionality of

software, … hence the reason for being assigned the duty of reviewing other programmer’s work

before installing any software on a clients system.

• Part of a team that developed and implemented a Postgres data base system for our clients,

without modifying the “legacy COBOL” much at all.

AMDOCS, INC.

St. Louis, Missouri; December 2000 to July 2002

Software Developer – Responsible for assisting a team of people that worked on the Sprint PCS project.

Duties included developments of Detailed Program Designs, COBOL and C coding, Unit Testing, Sub-

System Testing, System-Testing, and other misc. tasks.

Worked in the Number Management Department for the first 9 months, and then the Billing Department.

Programmed mostly in COBOL, but also some data layers in C and scripting.

• Commended by a Project Leader and a Team Leader for ability to produce exceptional

documentation. Praised by the Project Leader for effort in helping other departments as needs

occurred.

• Exposed to an Oracle environment on HP 9000’s, using COBOL programs as the main “driver

programs” for batch oriented processes, and then had “called C functions” along with SQL

statements that accessed the Oracle data base. Used “Reflection” as a tool for accessing the Unix

system, and for traversing through the Amdocs tree structure of files that were used in development

of their system.

RELIABLE COMPUTER SOLUTIONS, INC.

White Pigeon, Michigan; October 1994 to December 2000

Programmer Analyst – Responsible for software development for clients in the Recreational Vehicle and

Manufactured Housing industry. Duties included analysis of requirements, COBOL coding, development of

new files as well as changes to any file structures, and final review of code and testing.

• Lead COBOL programmer for the last 5+ years, developing a manufacturing software package

for the RV and Manufactured Housing industry.

• Software modules developed included Inventory Management, Bill of Materials, Purchasing,

Order Entry, MRP, Chassis Tracking, Warranty Tracking, Parts Tracking, Scheduling and Production,

Sales Analysis, and other miscellaneous programs/modules.

ERIC H. MCDOWELL PROFESSIONAL EXPERIENCE (Con’t) Page 5 of 6

• Worked directly with the owners in reviewing client requests and/or suggesting modifications if

deemed necessary.

FORT WAYNE CORRUGATED

Fort Wayne, Indiana; April 1992 to October 1994

Partner/Owner – Responsible for the startup of a corrugated box company. Duties included working with

partner in looking at potential real estate, equipment, and developing a business plan to show to

investors/lending institutions.

• Established capitalization for business.

• Developed a list of potential customers with volume and projected revenue.

• Served as an independent consultant.

• Dissolved company with financial disagreements with investors.

MODERN EDUCATIONAL SYSTEMS, INC.

Goshen, Indiana; January 1984 to April 1992

Vice President/Controller – Responsible for the efficient running of the general administrative functions of

this educational publishing business. Duties included Financial Reporting, Purchasing, Data Processing

(some COBOL programming in the early years), Cost Accounting (Bill of Materials), and various other

administrative responsibilities.

• Promoted to that of Controller in July of 1985, and was then given the title Vice

President/Controller in July of 1989.

• Continued to maintain the initial computerized financial management information system that

had been developed as a Consultant previously.

• Reported financials for three divisions within the company, as well as the consolidated financial

reports. Supporting schedules for specific areas were also produced.

• Developed a 5-year comparative analysis of all of our products to determine trends and expected

volume. From this, one could forecast major paper purchasing requirements for our maps, and other

inventory items that were purchased in a timely fashion to provide for the best use of our financial

assets.

• Visited vendors from time-to-time to discuss issues, and to become more familiar with those we

did regular business with.

• Acquired T-Bills directly from the U.S. Treasury rather than through financial institutions,

saving fees.

• Supervised a major move of our manufacturing process/inventory to a new building in the

Goshen Industrial Park.

• Assigned supervision of some of the manufacturing processes.

• Worked with insurance agents to review our business and health insurance needs.

• Traveled to a few of our industry trade shows in various parts of the country for the first few

years. Managed to “unload” over $10,000 of remaining inventory at a “Teachers Show” in Kansas

City with a local dealer who had sponsored the event.

• Revenue increased very steadily from 1984 to 1992 (around 15-20% per year) and the

employee count reflected that, as employment nearly quadrupled during the same period.

4

SELF-EMPLOYED

Goshen, Indiana; November 1981 to December 1983

ERIC H. MCDOWELL PROFESSIONAL EXPERIENCE (Con’t) Page 6 of 6

Data Processing Consultant – Responsible for implementing Modern Educational Systems initial

computerized financial management information system from June 1982 to December 1983. Duties included

advice on selection of hardware to be used, transferring of “hard copy” information, some COBOL

programming to change certain software applications, and training the office personnel on procedures for

order entry, billing, etc.

• Developed and implemented the new computerized information system in tandem with the old

“manual” system, so that at one point we were running two systems at once, and once satisfied that

everything was in place, the “old manual system” was dropped.

• Programming (COBOL) changes were made at the requests of the owner and some employees

that wanted to see improvements in certain areas.

• Offered a position with the company after it appeared that the owner liked me and wanted to

keep me around on a permanent basis. After initially turning him down, a couple of months later he

took me down to their trade show in Las Vegas that year, and took me aside with another exec with

the company, and made me another offer that was 50% more than the previous one. I said I’d have

to consider it, but accepted days later.

VEADA INDUSTRIES, INC.

New Paris, Indiana; March 1980 to November 1981

Cost Accountant – Responsible for some general administrative functions of this company that produced

boat upholstery interiors and canvas products for “pop-up” trailers. Duties included Financial Reporting,

Data Processing (learned BASIC programming in the early months), Cost Accounting (Bill of Materials), and

various other administrative responsibilities.

• Considerable time spent modifying their “Bill of Materials” system (BASIC programming

language) to improve speed of development, modification of reports, etc. The result was a system

that could develop and process data much faster than before, saving the company countless hours of

administrative time, and allowing me to pursue even more cost cutting possibilities.

• Presented product bill of material cost reports to the General Manager from time to time to

determine the need for price increases, etc.

• Collaborated with the Plant Managers on new product development in order to develop a Bill of

Materials for such. Alerted to product changes, and updated Qty’s, Item No’s, Costs, etc., and then

would “explode” the Bill of Materials to refigure product costs for the purpose of reporting “Costs of

Goods Sold” on the financial statements.

5 PERSONAL:

Single. Home owner. U.S. Citizen.

Community Organizations: Member of St. Paul’s Lutheran Church in Middlebury, Indiana

Enjoy sports (particularly basketball and tennis), art, architectural design, travel, and frugal shopping at such

places as Goodwill, auctions, etc.

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