Carlos De Paula Sanchez

*** ** ****** **, ***********, OR 97128

(T) 503-***-**** (Alt) 971-***-**** (E) abl0rm@r.postjobfree.com

IT Systems' Engineer / Integrator / Support

Self-motivated IT Professional with 10 years+ experience in a broad range

of technologies ranging from Helpdesk implementation and support to Systems

design and integration. Able to interact with all levels of management and

clients. Skillful at assessing departmental and project needs while

strategically implementing cost effective solutions.

Professional Experience

2005 - 2009 Cascade Steel Rolling Mills, Inc., McMinnville, OR

Systems Specialist II Sr.

Project team specialist focused on: installing, configuring and deploying

networking equipment, ranging from infrastructure design and network

related procurement activities

to actual oversight of equipment deployment and configuration. Promote and

support on the design, installation, and deployment of industrial WiFi

networks and VoIP Systems.

WiFi survey & design Cisco's Call Manager and Unity Management

Infrastructure design

Routers & switches configuration Trained and Managed Helpdesk Specialists

Systems integration Coached & mentored remote Helpdesk team

Partner consultant management Cross-Department Communications liaison

Systems procurement Systems deployments and upgrades

LAN maintenance Intranet Development and Maintenance

WLAN controllers, Cisco 4400 Managed day-to-day helpdesk operations

series Nortel Option 10 System Management

Inventory control Deployment of analog, digital & VoIP

Systems

2002 - 2004 Cascade Steel Rolling Mills, Inc., McMinnville, OR

Systems Specialist II Jr.

Running Helpdesk Services for a 200+ users' base, local and remote, ranging

from Windows platform support to specialized applications. Project team

specialist focused on: assisting during the installation, deployment and

maintenance of Telecom, analog and digital, systems.

Managed day-to-day helpdesk operations

Inventory Control

Nortel Option 10 PBX System Management

Cisco's Call Manager and Unity Management

Trained and Managed Helpdesk Specialists

Coached and mentored the remote Helpdesk team

Cross-Department Communications liaison

Systems deployments and upgrades

Intranet Development and Maintenance

1998 - 2002 Cascade Steel Rolling Mills, Inc., McMinnville, OR

IT / MIS Intern

Helped running helpdesk services for a 200+ users' base and specialized

manufacturing real time data acquisition and control systems (Level II).

Accountable for configuring, building, troubleshooting and repairing

computer systems, laptops, and servers. Specialized in the maintenance of

manufacturing devices and printers. Earned solid reputation for resolving

complex issues and providing exceptional customer service. Designed,

developed and deployed the first intranet ever used at Cascade Steel which

is still operational today.

Cont...

Mitigated Y2K millennium bug

Web development and design - ASP, Macromedia, SQL Server & ColdFusion

Web server administration

Cut hardware inventory by 60% by implementing JIT management

Standardized MS Windows platforms and desktop applications to insure speedy

backup recovery and deployment

Education

2002 Western Oregon University, Monmouth, OR

BA / BS Computer Science GPA: 3.1 / 4.0

http://www.wou.edu/

Professional Affiliations

Association of Computing Machinery

Cisco Network Engineers

Desktop Support Professionals

Skills

Interpersonal Skills - Able to get along well with co-workers and

management.

Received numerous recognitions from upper management and business partners.

Flexible - Willing to try new things and improving efficiency in/during

assignments.

Reliable - Excellent attendance record and willing to go beyond any

expectations.

Resourceful - Able to deal effectively with different situations.

Versatile - Able to handle different functions competently.

Bilingual - Spanish / English.

Project Management Specialist - Able to keep up with project demands while

at the same time worked towards implementing time and budget saving

measures.

Team Manager - Managed helpdesk singlehandedly while creating procedures to

insure knowledge transfer to current and future helpdesk specialists.

Personal

Willing to travel, polite, take initiative on any projects or tasks,

dependable, tactful and

collaborative in all work environments.

Keyword Summary

Cisco, Nortel, AD, Windows 2003, Linux, Windows XP, Windows 7, Helpdesk,

Infrastructure,

WiFi, Unified Communications, VoIP, Wireless, Intermec, mobile devices,

PDA, Project Management, Systems integration, Data Center Support,

Continuous Improvement, Large Scale Deployments, Lean Manufacturing, 5'S,

Wireshark, Organizational Development.

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