Lois L. Tinkey

***** *.*. *******, ******* KS ***10 (H) 316-***-**** (C) 316-***-****

abkzs9@r.postjobfree.com

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QUALIFICATIONS

ISO 9001 Certified, Production Supervision, Inventory Control, Shipping and

Receiving, Quality Control,

Account Management, Customer Service, Audit Processes, IBM AS400

EXPERIENCE

Large Account Customer Service

Americold Logistics, Wichita, KS July 17, 2006-July 24, 2009

Coordinated outbound and inbound freight schedules at a 166,000 sq. ft.

warehouse for the largest provider of temperature-controlled food service

in the country, managing over 4 billion pounds of freight per year.

Maintained strong customer relationships through proactive account

management for large global and national accounts including: Hormel, Sara

Lee, Tyson, West Point Dairy, John Morrell, Koger/Dillons, Kansas Food

Bank, and Hawker, Beachcraft. Maintained correspondence with customers,

including satisfaction, receipts, and invoices. I Managed inventory

discrepancies for resolution. I was involved with shipping, receiving and

delivery of customer needs.

Production Supervision

R. I. Industries, Kansas City, MO June 16, 2000 to May 12, 2006

Served as a supervisor at the Rehabilitation Institute of Kansas City, a

provider of rehabilitation and employment services they are accredited by

the United Way. Responsible for a team of 30 special needs employees to

deliver on inventory production needs for clients such as Peterson,

Honeywell, and Sceptor Industries. Managed a program to meet the needs of

customers, provide job opportunities for a special needs workforce, and

delivery of inventory production. Trained, directed and evaluated the

staff while maintaining morale and performance.

Inventory Department Auditor

Americold Logistics Inc, Kansas City, Mo April 23, 1998 to February 24,

1999

Performed monthly audits, cycle counts, damaged product control, claims

research, and product control hold at a 175 -acre cold storage facility.

Recorded physical inventories, tracked product, and entered documentation

on AS-400 computer program to manage accounts for large clients such as

Weight Watchers, Chef, and Schwans.

Inventory /Lead

Heatron Inc, Leavenworth, KS August 18, 1996 to April 19, 1998

I was a Team Leader for inventory training, documentation, quality control,

process control, for a medical equipment manufacturing facility. Operated

under Quality Management System (QMS), a standard that is certified and

registered by Underwriter Laboratories. I applied ISO 9001 standards to

maintain facility certification.

Shipping & Receiving/Inventory

MCA, Pinckneyville, IL October 19, 1977 to July 23, 1996

As part of a 54-employee shipping department, coordinated shipping and

receiving for the world's third largest CD production facility, producing

and shipping 29 million CD's yearly. I Oversaw quality control, reports,

and manifests.

SKILLS AND TRAINING

ISO 9001 Certified, IBM AS400 System Trained, Industrial Maintenance

Training, Safety Training Forklift License,

Management and Supervisory Training, Microsoft Word, Excel, Outlook & Lotus

Notes

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate