John Aleman

**** **** ******, ********** ****, CA 90255

Cell 323-***-****

Email: abkyxe@r.postjobfree.com

Objective:

Seeking a challenging and rewarding position as a Dispatcher in a

successful and reliable company where I can continue developing my

skills and where the opportunity of growth and success is available.

Skills & Capabilities:

-Bilingual in English and Spanish

-Microsoft Windows/Word / Excel

-Manage, administer & secure work

environment

-Typing 40 wpm/ 10 key

-Internet Savvy

-Customer Service

-Punctual

Work Experience:

2008-Present

Carey Limousine Inc. Culver City, CA

Dispatcher

Responsibilities and duties include but not limited to dispatching drivers

to multiple locations for a busy limousine service. Assist drivers with the

address locations and all other destination details. Manage work status for

same day requests, assure drivers arrive on time and to the proper

locations, and handle all other miscellaneous tasks to ensure customer

satisfaction.

2005-2008

Mike Diamond Plumbing Culver City, CA

Dispatcher

Responsibilities involved managing facility and answering inbound calls in

a call center environment. Schedule calls for plumbing, heating, air

conditioning, and electrical adhering to time and days board availability.

Assist customer service reps with future scheduling questions and concerns

as well as emergency dispatch availability.

2004-2005

Bank of America Glendale, CA

Customer Service Representative

Responsibilities and duties included but not limited to customer service

for a call center. Assist customer with reconciliation and concerns of

their bank accounts, transferred funds between multiple accounts, process

payment requests, within bank guidelines and procedures and adherence

policies.

Education:

International Career Development College Huntington Park.

CA

Networking Technology Diploma, Dec 2008

Huntington Park High School Huntington Park, CA

General Education Diploma, June 1992

References Available upon request

Contact this candidate