Customer Service Data Entry
Resume:
Susan E. Havel
PO Box ***
Oak Grove, KY ****2
OBJECTIVE To secure full time employment in the Clarksville, TN area,
relocating from Michigan.
EDUCATION Baker College, Flint, MI 48507
Currently enrolled in online classes, pursuing a BA in Management,
3.92 GPA. I have successfully completed college courses in
Business, Personal Finance, Business Law, Marketing,
Composition, Algebra, Human Relations, Microsoft Access,
Excel, and Word in 2009. I have experience in creating
spreadsheets, tables, and graphs for business. I am
currently on the Dean's List and a member of the National
Society of Collegiate Scholars.
Graduation date of December 2011.
EMPLOYMENT Billing Specialist, Northern Michigan Hospital, Petoskey, MI
49770
July 2006- Billing and collection of Accounts Receivable. Create and run
reports to track trends and issues. . Provide excellent
customer service via telephone. Coordinate with other
departments and co-workers to resolve billing issues.
Research accounts, data entry into AS400. Use Internet,
Microsoft Word, Excel, telephone, fax, copy machines,
printers, calculators, telephone, and computers. Work under
minimal supervision in a fast paced environment.
July 2005- Biller/Office Clerk, Michael W. Johnson, MD, Petoskey, MI 49770
July 2006 Data entry of charges, billing, collection, and payment
posting.
Answer all billing questions and inquiries.
Prepare, generate, and mail monthly patient statements,
balance Accounts Receivable reports.
Maintain entire computer database including all updates.
Backup receptionist by performing registration and
scheduling tasks, answering all incoming phone calls.
Use Internet, Word, Excel, telephone, fax, copy machine,
printer, calculator, telephone and computer.
Aug 2004- Account Representative, University of Iowa Clinics, Iowa
City, IA 52240
July 2005 Make high volume inquiries via phone, internet, and fax.
Maintain spreadsheet using Excel to track trends and
patterns.
Verify information; post payment adjustments, correct data
entry errors.
Work with other departments when needed, to complete
assignments.
Use Internet, Word, Excel,
telephone, fax, copy machine, printer, calculator, telephone and
computer. Work under minimal supervision in a fast paced
environment.
Contact this candidate