BRIGID MARIE KUCZ

abky27@r.postjobfree.com ~ 650-***-****

September 19, 2010

Dear Recruiter,

Your advertisement for a Office Assistant II position intrigued me; because this is a position with

which my background and skill set align exceptionally well. My experience and education, which

includes a master’s degree in human resources management, have enabled me to excel within

challenging administrative/human resources positions. Interacting easily and dynamically with diverse

individuals and management levels and leveraging my positive, upbeat attitude, I have consistently

built morale and team cohesiveness, ensuring top organizational performance.

Among the HR functions I have performed, you will find the full range of recruitment, interviewing

and new-hire orientation as well as supervision, HR communications, regulatory compliance, and wide-

ranging administrative support. In addition, my knowledge of business functions and my relationship-

management expertise add to my value.

My organizational skills are excellent and, as you examine my enclosed résumé, you will see that

multitasking, managing priorities, and resolving problems are also among my strengths. My initiative

and ability to motivate teams to achieve excellence augment my skills, as well.

As you note my credentials and experience, I feel certain you will agree that your Office Assistant II

position and my skills will match well. A challenging, growth-oriented environment such as yours will

provide an excellent avenue through which my skills will enhance your customer service and

administrative needs.

Confident in my ability to help the YMCA achieve its goals through effective customer service and

superior administrative support. I look forward to an opportunity to discuss with you personally how

my skills and strengths can best meet your needs.

Sincerely,

Brigid Marie Kucz

BRIGID MARIE KUCZ • Page 2

BRIGID MARIE KUCZ

abky27@r.postjobfree.com ~ 650-***-****

Polished administrative assistant/human resources/customer service professional with proven

skills in conducting generalist functions in diverse environments, along with demonstrated

leadership and teamwork competencies, poised to make strong contributions as a Office Assistant

II for the YMCA.

Goal-driven and self-motivated performer, with history of multitasking and balancing many priorities

•

to achieve all assigned goals within deadlines and with high levels of accuracy.

Record of successfully managing recruitment and staffing programs, from advertising and screening

•

through exams, background checks, and classification.

Exceptional communication and interpersonal skills, drafting communication tools and providing

•

information to all employee and management levels regarding policies, procedures, regulatory

requirements, and individual queries.

Proven ability to cultivate and manage strong relationships among colleagues, employees, managers,

•

vendors, and members of public, contributing to cohesive team atmosphere.

Professional Experience

FOOTHILL DE ANZA COMMUNITY COLLEGE DISTRICT- Los Altos, CA

Administrative Assistant I, 2009

Supported 5-person HR department performed one or more of the general clerical and administrative

services essential to the operation of the program and/or department, as well as responsibility for

providing staff assistance as needed.

AUTOMATED DATA PROCESSING- South San Francisco, CA

Project Support Specialist, 2008 – 2009

Supported 8-person sales department to process payroll and benefits within highly constricted time frames

with detailed accuracy and confidentiality. Audited and verified employee forms, data entry of new

employee selections enrollment into the master file system. Collected and followed up of missing

payroll/benefit information i.e. phone calls, emails and visits. Confirmed with client that payroll/benefit

training had been scheduled and client source information had been received. Assisted with phone

coverage and administrative tasks as necessary and when the Implementation Specialist was traveling in

the field.

Key Contribution:

Multitasked and organized with team players and new clients to ensure payroll and benefit

selection(s) were accurate and executed appropriately to achieve critical dates.

THE PICTURE PEOPLE – Foster City, CA

Continued…

Human Resources Assistant, 2005 – 2007

Supported 10-person HR department, focusing on administrative requirements to include creation and

management of confidential personnel files, updating reports and data, and auditing new-hire

informational kits. Coordinated across functions and departments to ensure goals are met; teamed with

other departments and field personnel to resolve HR issues. Ensured compliance with all relevant legal

and regulatory requirements. Coached senior management on compensation policies. Distributed and

coordinated HR communications nationwide; interacted with management and employees to explain

policies and procedures as well as ensure strong employee relations.

Key Contribution:

• Successfully multitasked and balanced many competing priorities to achieve assigned goals

accurately and on time.

• Provided expert advice and guidance during hiring process, ensuring that managers selected new

hires that met role requirements and aligned with organization’s vision and values.

• Ensured compliance with federal and state laws and company policies.

• Participated in development of first on-line employment application.

• Trained new team members on departmental practices and procedures. Assisted in managing

temporary personnel in department. Assisted in creating desk procedure manual.

• Assisted with downsizing U.S. retail presence and Foster City office closure.

CITY OF DALY CITY – Daly City, CA

Human Resources Analyst, 2001 – 2002

Supervised 2 clerical employees in conducting recruitment, application screening, testing, background

checks, classification, and exam proctoring relevant to filling civil service and at-will positions.

Assembled oral examination board members and monitored proceedings. Researched HR policies and

recommended changes / updates. Managed departmental personnel programs. Participated in creation and

analysis of employment practices surveys. Drafted correspondence and provided training for new

employees. Managed reporting functions and edited documents.

Key Contribution:

• Leveraged leadership experience to provide exceptional added value in wide-ranging HR support

position.

• Successfully led HR department to collaborate with city department in creation of website to

promote hiring services to local businesses.

DHL EXPRESS – Plantation, FL

HR Analyst / Specialist II, 2000

Provided wide range of HR expertise, including development, implementation and interpretation of HR

policies; developed administrative tools. Ensured strong employee relations by interfacing with

employees and management at all levels as well as vendors, sales team, consultants and representatives of

regulatory agencies. Ensured compliance with internal and state / federal requirements. Conducted

background checks and oversaw relocation assistance program. Managed data compilation, analysis and

reporting functions.

Key Contribution:

BRIGID MARIE KUCZ • Page 4

• Contributed to meeting company objectives and facilitated planning, confidentiality, and

maintaining daily department functions during physical move to new corporate offices.

PHILIP MORRIS USA – Pleasanton, CA

Territory Manager, 1988 – 2000

Directed South Bay sales territory. Analyzed and administered district budget; defined sales / marketing

strategies. Ensured high-quality customer service. Trained, coached and motivated team members to

surpass expectations; assigned accounts according to individual team members’ strengths. Implemented

and supported sales initiatives and managed 150+ accounts.

Key Contributions:

• Met and/or surpassed unit, district and regional market share and sales objectives.

• Introduced new brand families and extensions to retail and wholesale markets.

• Promoted from initial role as Sales Representative as a result of excellent dedication and

performance.

Education

MA, Public Administration: HR Management, Notre Dame de Namur University, Belmont, CA

BA, Communications, California State University, Sacramento, CA

Certificates: Medical Billing and Coding Certificate, Skyline College, San Bruno, CA

Arbitration, California Public Employers Labor Relations Association

Human Resources, Notre Dame de Namur University, Belmont, CA

Software: MS Office Suite, PowerSource-ADP, MediSoft; Typing Speed 40 wpm

Former Volunteer: Sutter VNA Hospice, San Mateo County, CA

Continued…

Contact this candidate