Lisa Katherine Reilly

#**** *.*. *** *** Trenton, New Jersey 08602 732-***-****

abkxy6@r.postjobfree.com

-- Summary of Qualifications -

Global Travel Management

Global and domestic travel management and procurement with over 15

years experience. Extensive background working in all verticals of

travel, including airlines, agencies, meetings, booking tools, car rentals,

security and change management. Unique ability to analyze corporate

culture versus financial goals, travel spend, business processes, savings

and cost control opportunities. Recurrent communication with C-level

leadership to recommend strategic goals, policy amendments and deliver

status reports on spend, lost savings and compliance. Extensive Project

Management across domicile and virtual cross-functional teams which

requires collaboration and a personal focus on DMAIC practice. Possess the

critical skills such as creative thinking, problem solving and broad

communication skills suitable for all levels of employee.

-- Temporary employment --

- Superior and Municipal Court Mediator - mediating under R1:40 within

several counties in New Jersey as a Civil and Municipal Court Mediator.

Judges deem certain cases be vetted in front of a "Neutral" where I

navigate between the parties in an attempt to create collaboration and

consensus and ultimately resolution in lieu of further court proceedings.

- Property Administration - managing 13 residential rental units across

three counties in New Jersey. This involves property management, financial

reporting of ROI, participating in court filings and proceedings, tax

preparation and assessments, managing and pricing out approximately 30

insurance policies, screening of tenants, collecting contracting bids,

maintaining bank accounts and following fluctuating laws regarding

landlord/tenant interactions.

-- Most Recent Professional Accomplishment --

Orchestrated and deployed an $80MM USD travel program across North America

and 12 European countries. This undertaking involved dismantling of over

half a dozen travel agencies and consolidating to one. A singular travel

policy was harmonized and put into effect across all countries to instill

uniformity and fairness. An initial analysis of travel patterns at

Kimberly-Clark was done to set the baseline for measurement of cost-

savings, cost-avoidance and compliance to policy. 5 critical policy goals

were selected for a potential of 15% to 38% coat savings. This required a

high degree of consensus building among C-level and regional senior

executives regarding program strategy, financial reporting and corporate

objectives.

To reach a goal of $5MM USD savings in year one during

implementation/conversion with the least resistance from the corporate

community, project deliverables included executive support, extensive

RFI/RFP decision making process for all vendor groups with KPI's/SLA's

upon selection, seamless data transfers, extensive communications through

all mediums, sustainable results, innovative solutions, attention to laws

per country and in-put from all affected user groups such as but not

limited to: travelers, Admins, IT, Health Services, Corporate

Communications, Security, HR, Accounting and Legal.

-- Professional Experience --

February 2007 - January 2009

Global Travel Manager

ICGCommerce, Pennsylvania -- Client: Kimberly-Clark, Wisconsin

ABSTRACT: Fully outsourced manager with complete control of building a

[global] travel management and procurement program from nearly non-existent

to best-in-class. Year one savings estimated at $5MM USD.

-Top employee rating 2007

-Full-time, outsource, dedicated consultant

-Consolidated 14 fragmented countries to single travel agency provider

-Program spend $80M USD

-Identified and sourced continuous improvement opportunities - both

financial and service delivery

-Recommended and implemented changes to policies, processes and vendors

-Direct report in to North Atlantic Sourcing & Supply, indirect to "C"

level of organization

-Quarterly vendor reviews of KPI's

-Employees Supervised: 20 domestic and international staff

February 2003 - January 2006

AIRLINE PROGRAM MANAGER

Ernst & Young LLP, New Jersey

ABSTRACT: Within an already mature $100MM air-only program, achieved cost-

containment during a consolidated airline RFP process that resulted in

simultaneous contract expirations, the elimination of one airline from the

preferred vendor list and no reduction in the 5% - 20% discount range

-Source and negotiate airline contracts for Firm spend of more than

$120,000,000

-Analyze contract performance, identify deficits and recommend solutions

-Monitor impact of low cost carriers on Firm cost

-Quarterly reviews with legacy carriers

-Instructed travel management company on data reporting requirements

-Initiated benchmarking survey with outside consultant

-Designed initiatives around air travel and travel policy as stated by the

Firm

-Delivered presentations to Directors and Partners

May 2000 - October 2002

Sales manager

Continental Airlines, New York

ABSTRACT: Multi-national agreements were just surfacing during this

period. With a wide base of existing customer contracts on Wall Street,

managed the expansion of local agreements into larger, regional agreements

that required a higher market share from the customer in return for deeper

discounts.

-Highest job performance rating of my team

-Managed corporate and agency territory (approximate $200 million total

sales)

-Monitored corporate contract performance and acted upon failing contract

terms

-Prepared and presented extensive RFP's

-Revised and renewed existing corporate contracts

-Managed eleven corporate contracts; includes on-going

evaluation/presentation of performance

March 1999 - April 2000

Account Manager

US Airways INC, New

York

-New York, New Jersey territory

-Oversaw the two largest agencies in NY

-Moved agency performance factor 12.2 points in three quarters

-Signed thirteen Corporate Dividend programs

-Determined discounts and signed shuttle agreements

-Implemented agency ticket incentives

-Targeted and submitted Request for Proposal to selected corporate accounts

October 1992 - February 1999

Director of

Sales

Greenwald-American Express Travel, New Jersey

-Agency mix: 70% corporate, 25% leisure; acquired 1.75 million dollars new

revenue in eighteen months

-Negotiated contracts/perks; counseled on policy creation/compliance for

corporate customers

September 1991 - September 1992

Sales Director

Travelong Inc., New

Jersey

-Marketed agency services to prospect customers in territory and signed

corporate deals

October 1988 - August 1991

Sales Manager

Uniglobe GEM, Inc., New Jersey

-Devised new business plan for this upstart, franchise agency

-Presented agency features, brought in new business and attended to

customer service issues

-- Certified Training --

-Court Mediator, Monmouth, Essex, Ocean County NJ

-Township Safety Council Committeeperson

-Cost Price Analysis by J.V. Kelley Associates

-Executive Presentations by Communispond: coaching on verbal/visual

presentation skills

-Consultative Selling by the Richardson Group

-Team Building by Kairos Group

-Corporate Decision Model (CDM): USAirways methodology to assess discounts,

expected share and ROI

-Emergency Response by Continental Airlines: procedures in event of airline

incident

-SCUBA: Diver for water response rescue unit

-- Education --

-Rutgers University, School of Business, Six Sigma Greenbelt, December 2009

-Rutgers University, School of Business, Certificate in Project Management,

September 2007

-Sarbanes Oxley, NBTA 2003 (CCTE)

-Bachelor of Science, Montclair State University, New Jersey May 1986

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