*** ******* ***

Colonial Heights, VA ***** Email: abkxvk@r.postjobfree.com

Justin Arcenia

Objective

To utilize my abilities and skills I have obtained and applied over many years of work

experience and apply them to an everyday work environment, effectively working with others

to benefit the productivity and growth of a successful, thriving company.

Experience

3\2003 - 1\2009 Affordable Home Maintenance Chester, VA

- Associate

- Assisted in the completion of home improvements, paying close

attention to detail to provide exceptional customer satisfaction.

1\2009 - current Capital One Financial Services Chester, VA

- Risk Representative

- Designed a computer program created to search for information

more efficiently, resulting in

a higher customer satifactory rate, as well as a dramatic increase in

annual revenue.

- Assisted customers while maintaining a positive attitude. Efforts

resulted in providing Capital One with an increased annual revenue of

over $3 MM.

Education

9\2004 - 6\2008 Colonial Heights High School Colonial Heights, VA

- Advanced Studies Diploma (3.4 GPA)

- Held Vice President student office position (2006-2008)

Activities & Affiliations

9\2004 - 6\2006 Colonial Heights Marching Band

- Applied: teamwork, leadership, communication, active listening

- Organized multiple rehearsal sessions to aid in overall group

performance

9\2004 - 6\2008 Colonial Heights Wrestling Team

- Applied: teamwork, leadership, communication, extreme dedication

- Volunteered for additional practice time to assist in

the improvement of myself as well

my teammates.

- Awarded for being an exceptional leader and team

captain throughout my high school

career.

Skills & Abilities

Communication Skills

I am able to communicate very well with vast groups of people, with my peers, in front of

large groups. I give positive feedback when needed, and I am also open to positive feedback

and criticism to aid in the improvement of my own skills and abilities.

Computer Skills

Very familiar with Lotus Suite and Microsoft Office programs. Very knowledgable about

computers, operating systems, and computer software.

Interpersonal Skills

I work extremely well with others in a team environment. I am a team player who will work

with anyone to achieve a common goal and get the job done.

Physical Skills

I am able and willing to complete multiple daily physical tasks, and am able to endure any

type of phycal stress the position may entail.

Language Skills

English (Fluent)

Spanish (Classes from 2003-2007,CHHS)

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